General
Do students receive notifications when they are added to a journey?
Do students receive notifications when they are added to a journey?
No, students do not receive notifications when they are added to a Journey. However, if this is something you'd like to explore doing, you could do so using a workflow and an ongoing campaign. To do this, create a segment using Journey filters, then use the Join Segment trigger to enroll students in a workflow that sends notifications.
Can Journey steps be skipped?
Can Journey steps be skipped?
No, steps cannot be skipped. Steps must be completed in sequential order. To avoid enrollees from getting "stuck," consider using Exit Triggers.