Overview
Once you’re comfortable creating and managing Bolt Agent Jobs, it’s time to take your strategy to the next level. This article will help you design smarter, more effective jobs that align with your institution’s enrollment goals, supporting students from prospect to enrollment and beyond.
You’ll learn:
Examples of jobs that align with enrollment funnel stages
How to layer and prioritize actions for smarter outcomes
When to enable self-approval vs. human review
Best practices for segments, triggers, and timing
How to write effective instructions to guide agent behavior
Design Jobs Around Funnel Stage and Goal
Start by identifying where your target audience falls in the funnel. Then, select a specific goal that makes sense for that stage. Keeping your job focused and intentional leads to better results.
Here’s a list of ideas organized by funnel stage, using the goals and actions supported in Bolt Agent Jobs:
Prospect
Job Summary | Goal | Actions | Segment |
Introduce the institution and invite to open house | Inform or Notify | Make Introduction, Provide Information, Promote Event | List import, college fair lead, no form submitted |
Convert passive prospects by encouraging RFI completion | Capture Leads | Provide Information, Promote Form | Digital ad lead, event attendee, no form submitted |
Inquiry
Job Summary | Goal | Actions | Segment |
Share next steps and promote campus tour | Inform or Notify | Provide Information, Promote Event | Inquiry, no application started, no tour history |
Motivate inquiries to start their application | Start Application | Make Introduction, Promote Application | Inquiry, no application started |
Offer support by encouraging a meeting with admissions | Schedule Appointment | Provide Information, Schedule Appointment | Inquiry, no application started, no appointment booked |
Applicant
Job Summary | Goal | Actions | Segment |
Drive completion of started applications | Submit Application | Provide Information, Promote Application, Schedule Appointment | Application started, not submitted |
Promote a program-specific or application support event | Sign Up for Event | Provide Information, Promote Event | Application started, interested in specific major |
Admit/Deposit
Job Summary | Goal | Actions | Segment |
Encourage admitted students to attend yield events | Sign Up for Event | Provide Information, Promote Event | Admitted |
Drive deposits from admitted students | Pay Deposit Fee | Provide Information | Admitted, deposit not paid |
Encourage advising appointment and class registration | Schedule Appointment | Provide Information, Schedule Appointment | Admitted, no appointment booked, no class registration |
Ensure students complete a required form | Submit Form | Provide Information, Promote Form | Deposited, form not submitted |
Send surveys to gather feedback or confirm readiness | Submit Survey | Provide Information, Promote Form | Recently deposited, orientation attendee, first-year |
Enroll
Job Summary | Goal | Actions | Segment |
Resolve outstanding balances before drop for non-payment | Pay Form | Provide Information, Promote Form | Registered for class(es), active account balance hold |
Share key new student resources and information for on-campus residents | Inform or Notify | Make Introduction, Provide Information | Registered for class(es), housing room assigned |
Encourage current students to register for next term | Submit Form | Promote Form, Provide Information, Schedule Appointment | Enrolled, no class registration for the next term |
Encourage first-year students to get involved on campus | Sign Up for Event | Promote Event, Provide Information | First-year, enrolled, no student life events attended |
Promote alumni association sign-up or event | Submit Form | Promote Form, Provide Information | Senior, graduation term is current |
All (Except Enroll)
Job Summary | Goal | Actions | Segment |
Re-engage inactive contacts with helpful updates | Inform or Notify | Make Introduction, Provide Information | No activity in last 30 days |
Layer Actions Strategically
Your Bolt Agent will attempt actions in the order they appear. So be intentional about layering:
Start with your most direct or high-impact action
Follow with supportive or fallback actions in case the first doesn’t succeed
Example: “Submit Application” Job
Promote Application – Direct link to continue app
Schedule Appointment – Offer 1:1 support
Provide Information – Share helpful details or deadlines
This sequencing gives the agent flexibility to try different approaches, while still pushing toward the same outcome.
Self-Approval Best Practices
Letting the agent act autonomously speeds things up, but it’s important to use it thoughtfully.
When to Use Self-Approval:
Low-risk actions like reminders or sharing event info
Follow-ups after the first approved outreach
When to Require Approval:
First-time outreach to a new contact
Payment prompts
Event invites with limited capacity
Anything sensitive or high stakes
Examples of Approval Guidelines:
“Require approval for the first action if we’ve never contacted the student.”
“If we’ve already reached out 3 times, ask for approval before sending again.”
Segment and Trigger Strategy
Keep segments focused and use filters that align with your goal. Simple segments are easier to manage and easier for the agent to personalize against.
Use Triggers to continuously add new contacts to a job as they meet a condition (e.g., submit a form). Segments and triggers can be used together.
Segment Examples:
Application started, not submitted
Admitted, no event attended
Deposited, missing required forms
Deadlines and Urgency
Use deadlines to manage job timelines and create urgency:
Short deadlines work well for date-based goals like events or app pushes
Longer deadlines are good for nurture campaigns or open-ended outreach
Enable Urgent Mode if your agent needs to act immediately upon enrollment (e.g., event is today or app deadline is tomorrow)
Writing Strong Instructions
Instructions help your Bolt Agent act like a true team member. Use them to guide the agent on things like:
Tone
Example: “Use a welcoming, approachable tone. Assume this audience may know very little about the institution. Avoid jargon or insider language and keep the message simple and informative.”
Cadence
Example: "Don’t reach out more than twice per week. If the student engages (opens or clicks), wait a few days before sending the next message."
Channel preferences
Example: "Use both email and SMS when appropriate, but never send both at the same time. Start with email if the student is new or hasn’t opted in for SMS."
Key talking points
Example: "When relevant, highlight academic programs, outcomes (like job placement or exam pass rates), or key differentiators like location or campus culture. Focus on what matters most to this audience."
Ugency
Example: "Use soft urgency when referencing deadlines—enough to motivate action without creating pressure. Mention deadlines, but don’t repeat them too frequently."
You can also add instructions per action to refine how the agent uses each skill.
Bolt Agent Jobs is currently in closed beta, not yet available to all partners. If you have access, you may notice ongoing updates as we continue to refine the feature and improve the experience. Stay tuned—wider access is coming soon!