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[Closed Beta] Advanced Strategies and Best Practices for Bolt Agent Jobs

High-level guidance for teams looking to scale usage, optimize job design, and automate more of the funnel using Bolt Agent Jobs.

Michael Stephenson avatar
Written by Michael Stephenson
Updated over a week ago

Overview

Once you’re comfortable creating and managing Bolt Agent Jobs, it’s time to take your strategy to the next level. This article will help you design smarter, more effective jobs that align with your institution’s enrollment goals, supporting students from prospect to enrollment and beyond.

You’ll learn:

  • Examples of jobs that align with enrollment funnel stages

  • How to layer and prioritize actions for smarter outcomes

  • When to enable self-approval vs. human review

  • Best practices for segments, triggers, and timing

  • How to write effective instructions to guide agent behavior


Design Jobs Around Funnel Stage and Goal

Start by identifying where your target audience falls in the funnel. Then, select a specific goal that makes sense for that stage. Keeping your job focused and intentional leads to better results.

Here’s a list of ideas organized by funnel stage, using the goals and actions supported in Bolt Agent Jobs:

Prospect

Job Summary

Goal

Actions

Segment

Introduce the institution and invite to open house

Inform or Notify

Make Introduction, Provide Information, Promote Event

List import, college fair lead, no form submitted

Convert passive prospects by encouraging RFI completion

Capture Leads

Provide Information, Promote Form

Digital ad lead, event attendee, no form submitted

Inquiry

Job Summary

Goal

Actions

Segment

Share next steps and promote campus tour

Inform or Notify

Provide Information, Promote Event

Inquiry, no application started, no tour history

Motivate inquiries to start their application

Start Application

Make Introduction, Promote Application

Inquiry, no application started

Offer support by encouraging a meeting with admissions

Schedule Appointment

Provide Information, Schedule Appointment

Inquiry, no application started, no appointment booked

Applicant

Job Summary

Goal

Actions

Segment

Drive completion of started applications

Submit Application

Provide Information, Promote Application, Schedule Appointment

Application started, not submitted

Promote a program-specific or application support event

Sign Up for Event

Provide Information, Promote Event

Application started, interested in specific major

Admit/Deposit

Job Summary

Goal

Actions

Segment

Encourage admitted students to attend yield events

Sign Up for Event

Provide Information, Promote Event

Admitted

Drive deposits from admitted students

Pay Deposit Fee

Provide Information

Admitted, deposit not paid

Encourage advising appointment and class registration

Schedule Appointment

Provide Information, Schedule Appointment

Admitted, no appointment booked, no class registration

Ensure students complete a required form

Submit Form

Provide Information, Promote Form

Deposited, form not submitted

Send surveys to gather feedback or confirm readiness

Submit Survey

Provide Information, Promote Form

Recently deposited, orientation attendee, first-year

Enroll

Job Summary

Goal

Actions

Segment

Resolve outstanding balances before drop for non-payment

Pay Form

Provide Information, Promote Form

Registered for class(es), active account balance hold

Share key new student resources and information for on-campus residents

Inform or Notify

Make Introduction, Provide Information

Registered for class(es), housing room assigned

Encourage current students to register for next term

Submit Form

Promote Form, Provide Information, Schedule Appointment

Enrolled, no class registration for the next term

Encourage first-year students to get involved on campus

Sign Up for Event

Promote Event, Provide Information

First-year, enrolled, no student life events attended

Promote alumni association sign-up or event

Submit Form

Promote Form, Provide Information

Senior, graduation term is current

All (Except Enroll)

Job Summary

Goal

Actions

Segment

Re-engage inactive contacts with helpful updates

Inform or Notify

Make Introduction, Provide Information

No activity in last 30 days


Layer Actions Strategically

Your Bolt Agent will attempt actions in the order they appear. So be intentional about layering:

  • Start with your most direct or high-impact action

  • Follow with supportive or fallback actions in case the first doesn’t succeed

Example: “Submit Application” Job

  1. Promote Application – Direct link to continue app

  2. Schedule Appointment – Offer 1:1 support

  3. Provide Information – Share helpful details or deadlines

This sequencing gives the agent flexibility to try different approaches, while still pushing toward the same outcome.


Self-Approval Best Practices

Letting the agent act autonomously speeds things up, but it’s important to use it thoughtfully.

When to Use Self-Approval:

  • Low-risk actions like reminders or sharing event info

  • Follow-ups after the first approved outreach

When to Require Approval:

  • First-time outreach to a new contact

  • Payment prompts

  • Event invites with limited capacity

  • Anything sensitive or high stakes

Examples of Approval Guidelines:

  • “Require approval for the first action if we’ve never contacted the student.”

  • “If we’ve already reached out 3 times, ask for approval before sending again.”


Segment and Trigger Strategy

Keep segments focused and use filters that align with your goal. Simple segments are easier to manage and easier for the agent to personalize against.

Use Triggers to continuously add new contacts to a job as they meet a condition (e.g., submit a form). Segments and triggers can be used together.

Segment Examples:

  • Application started, not submitted

  • Admitted, no event attended

  • Deposited, missing required forms


Deadlines and Urgency

Use deadlines to manage job timelines and create urgency:

  • Short deadlines work well for date-based goals like events or app pushes

  • Longer deadlines are good for nurture campaigns or open-ended outreach

  • Enable Urgent Mode if your agent needs to act immediately upon enrollment (e.g., event is today or app deadline is tomorrow)


Writing Strong Instructions

Instructions help your Bolt Agent act like a true team member. Use them to guide the agent on things like:

  • Tone

    • Example: “Use a welcoming, approachable tone. Assume this audience may know very little about the institution. Avoid jargon or insider language and keep the message simple and informative.”

  • Cadence

    • Example: "Don’t reach out more than twice per week. If the student engages (opens or clicks), wait a few days before sending the next message."

  • Channel preferences

    • Example: "Use both email and SMS when appropriate, but never send both at the same time. Start with email if the student is new or hasn’t opted in for SMS."

  • Key talking points

    • Example: "When relevant, highlight academic programs, outcomes (like job placement or exam pass rates), or key differentiators like location or campus culture. Focus on what matters most to this audience."

  • Ugency

    • Example: "Use soft urgency when referencing deadlines—enough to motivate action without creating pressure. Mention deadlines, but don’t repeat them too frequently."

You can also add instructions per action to refine how the agent uses each skill.


note Bolt Agent Jobs is currently in closed beta, not yet available to all partners. If you have access, you may notice ongoing updates as we continue to refine the feature and improve the experience. Stay tuned—wider access is coming soon!

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