Element451’s platform is designed primarily to manage student engagement, admissions, enrollment and retention data, including limited financial metadata such as payment status and financial aid award summaries.
​

These native data elements generally fall under education record protections rather than GLBA financial information requirements.
​

Institutions remain responsible for determining what data they choose to store within custom fields or integrations and ensuring compliance with applicable regulations. Element451 supports customers with a SOC 2 Type II–validated security framework designed to safeguard sensitive information stored within the platform.

Element451 is an enrollment and success CRM & AI workforce platform designed to manage student engagement, admissions, retention and communications. The platform may store limited financial-related metadata in support of admissions and enrollment processes.
​

Native data elements that may exist in Element451 include:

Element451 does not natively store or process:

Any payment data, card holder data and credit card details are handled through PCI complaint third-party payment processors, and financial aid application processing typically occurs in institutional financial aid systems.
​

Because of this design, the data stored in Element451 generally consists of education records and operational metadata, not Nonpublic Personal Financial Information (NPI) as defined under the Gramm-Leach-Bliley Act (GLBA).

Financial aid information stored in Element451 natively represents award outcomes, such as:

This information reflects institutional aid decisions communicated to students, rather than the underlying financial eligibility data used to determine those awards.

As such, these records are generally treated as student education records governed by FERPA, rather than GLBA-regulated financial information.

Element451 allows institutions to create custom fields and store additional data within the platform
​

Institutions may choose to store information that could fall within GLBA-regulated financial information, such as:

If such information is stored in the platform through institution-defined fields, uploads, integrations, or policy the institution remains responsible for determining the appropriate regulatory treatment and compliance obligations associated with that data, although Element451 strong encourages partners to keep that information in a platform natively designed to store such sensitive data.
​

Ultimately, customers are responsible for ensuring that data entered into the platform aligns with their institutional compliance policies and regulatory obligations, particularly those outside of the scope of native fields and Element451 functionally.

Element451 maintains a SOC 2 Type II audited security program, which includes safeguards designed to protect sensitive data and ensure strong operational security.
​

These protections include controls such as:

While Element451 is not designed as a GLBA-regulated financial system, many of the technical and operational safeguards required under the GLBA Safeguards Rule are already addressed through the platform’s SOC 2 Type II security controls.