Element451’s platform is designed primarily to manage student engagement, admissions, enrollment and retention data, such as immunization compliance status or accessibility service indicators, to support admissions, enrollment and student communications.
​

These native data elements generally fall under education record protections rather than GLBA financial information requirements.
​

Institutions remain responsible for determining what data they choose to store within custom fields or integrations and ensuring compliance with applicable regulations. Element451 supports customers with a SOC 2 Type II–validated security framework designed to safeguard sensitive information stored within the platform.

Element451 is an enrollment and success CRM & AI workforce platform designed to manage student engagement, admissions, retention and communications. The platform may store limited health-related or disability-related metadata in support of admissions and student service workflows.

Native data elements that may exist in Element451 include:

Element451 does not natively store or process:

Healthcare documentation and medical record management are typically maintained within student health systems or electronic health record platforms used by institutional health services.
​

Because of this design, the information stored in Element451 generally consists of student education and operational records, not Protected Health Information (PHI) subject to HIPAA.

Health-related information stored in Element451 (if any) typically represents administrative status indicators or accommodation coordination, such as:

This information generally reflects institutional administrative processes, rather than medical treatment data.
​

In most higher education contexts, these records are treated as education records governed by FERPA, rather than HIPAA-regulated medical records.

Element451 allows institutions to create custom fields and store additional data within the platform.

Institutions may choose to store information that could fall within HIPAA-regulated Protected Health Information (PHI), such as:

If such information is stored in the platform through institution-defined fields, uploads, or integrations, or policy the institution remains responsible for determining the appropriate regulatory treatment and compliance obligations associated with that data.
​

Element451 strongly encourages institutions to maintain medical documentation and clinical records in systems specifically designed to manage healthcare data, such as electronic health record (EHR) platforms or student health systems.

Ultimately, customers are responsible for ensuring that data entered into the platform aligns with their institutional privacy policies and regulatory obligations, particularly when storing information outside the scope of Element451’s native functionality.

Element451 maintains a SOC 2 Type II audited security program, which includes safeguards designed to protect sensitive data and ensure strong operational security.
​

These protections include controls such as:

While Element451 is not designed as a HIPAA-regulated healthcare system, many of the technical and operational safeguards expected under HIPAA security best practices are addressed through the platform’s SOC 2 Type II security controls.