Element451

Eric Range

Michael Stephenson

Jamie Boggs

Stay up to date with the latest product and feature updates, enhancements, and bug fixes—all in one place.

Feature Releases

Review information about upcoming feature releases.

Upcoming Feature Releases

A look at upcoming features and improvements

🆕 Planned Releases

Individual + monthly product updates and release notes.

2025

🗓️ Release Notes | January 2025

🗓️ Release Notes | February 2025

Monthly Release Notes

AI Content Review for SMS Conversations | February 2025

Transition to Usage-Based Pricing | February 2025

Element451 Plugin for WordPress | January 2025

MFA Requirement Change | January 2025

Release Notes

2024

🗓️ Release Notes | December 2024

🗓️ Release Notes | November 2024

🗓️ Release Notes | October 2024

🗓️ Release Notes | September 2024

Improvements, updates, and bug fixes for the month of August 2024.

🗓️ Release Notes | August 2024

Improvements, updates, and bug fixes for the month of July 2024.

🗓️ Release Notes | July 2024

Improvements, updates, and bug fixes for the month of June 2024.

🗓️ Release Notes | June 2024

Improvements, updates, and bug fixes for the month of May 2024.

🗓️ Release Notes | May 2024

Improvements, updates, and bug fixes for the month of April 2024.

🗓️ Release Notes | April 2024

Improvements, updates, and bug fixes for the month of March 2024.

🗓️ Release Notes | March 2024

Improvements, updates, and bug fixes for the month of February 2024.

🗓️ Release Notes | February 2024

Improvements, updates, and bug fixes for the month of January 2024.

🗓️ Release Notes | January 2024

Enhanced Knowledge Base Source Management | December 2024

Saved Reply Tokens  | December 2024

Internal User Login Acknowledgment | December 2024

Custom Conversation Views | December 2024

Enhancements to StudentHub Network | November 2024

Self-Service Payment Gateways | November 2024

Conditional Decision Criteria | November 2024

Post-Admit Decision Checklist Items | November 2024

StudentHub (Full Release) | November 2024

AI Fraudulent Application Detection | November 2024

Update to In-App Call Threading | October 2024

More information on the slow system performance on Oct 21 2024

System Performance Incident | October 21, 2024

Bulk Delete Contacts by Segment | October 2024

SFTP Management | October 2024

StudentHub (Beta Release - Select Partners) | October 2024

Content Moderation Settings for Bolt Student Assistants | September 2024

Option to Disable ReCAPTCHA on Forms | September 2024

Administer Media Manager Permission | September 2024

Updates on the Google Drive Rate Limits and its impact on Exports

Google Drive Failure Incident | September 30, 2024

Insights: Applications + Discovery Dashboards + Updates to Conversations Dashboard | August 2024

Conversations + Campaigns Insights Dashboards Enhancements | August 2024

Temporary Removal of YouTube Video Source Option | August 2024

Seat Limitations for Live Support | August 2024

Recipients Tab in Campaigns | August 2024

Private Contact Notes | August 2024

Event Self Check-In and Enhanced Autoresponder Email Editor | August 2024

Conversations Enhancements Bundle | August 2024

Event Page Date Filtering | July 2024

Security Enhancements: Automatic User Deactivation and Dedicated Bolt Discovery Permissions | July 2024

Snowflake Data Share Lookup Model Updates | July 2024

Voice Messages and Other Conversation Updates | July 2024

Sites | June 2024

Bolt Discovery | June 2024

Bolt Assistants for Staff | June 2024

Bolt Assistants for Students | June 2024

Insights Conversation Data Restructure | June 2024

Authenticated Forms require users to verify their identity via email, school email, school ID, or primary email before accessing forms.

Authenticated Forms | June 2024

Integrate YouTube videos and channels into your Knowledge Base for enhanced support.

YouTube Knowledge Base Sources | June 2024

Integration Log | June 2024

New Workflow Permissions allow granular control of user access to Workflows + Rules.

New Fine-Tuning Permissions for Workflows + Rules | June 2024

Enhancements to Campaigns  | June 2024

Release notes for enhancements to the Tasks module.

Enhancements to Tasks | May 2024

Release notes for enhancements to the Application registration flow for users with existing accounts in Element451.

Improved Application Registration Flow | May 2024

Learn more about the April 2024 Chromium Bug that caused crashes.

Chromium Browser Issue | April 2024

Enhancements to the Insights Web Activities Dashboard | April 2024

Release notes for the new 'conversation started-phone call' and 'document uploaded' triggers, export formula preview, and form snapshots.

Workflow/Journeys Triggers, Export Formula Preview, + Form Snapshots | April 2024

New Lookups: Import Errors + Survey Data in Snowflake | April 2024

Release notes for enhancements to the Forms module and payments in Element451

Form + Payment Enhancements | April 2024

Explore the latest: Full-screen Live Chat, dedicated Live Chat page, plus enhanced Copilot Campaigns creation.

Live Chat Experience + Copilot Enhancements | March 2024

Improved Task Notification Experience | March 2024

Release notes for newly added Campaign permissions.

New Fine-Tuning Permissions for Campaigns | March 2024

Release notes for a change to the default Internal User permission group.

'Internal User' Permission Change | March 2024

Release notes for the Form Submission Info card now displayed on the Appointments side sheet editor.

Appointments Form Submission Info Card | February 2024

Release notes for the all-new Import + Export release.

Import + Export | February 2024

Release notes for the new Copilot integration with our help center.

Copilot + Element451 Help Center Integration | February 2024

Appointment Availability Enhancement | February 2024

Release notes for updates to the Campaigns Dashboard.

Campaign Insights Dashboard Updates | February 2024

BoltBot Enhancements | February 2024

Release Notes for Form Submissions Tab on the Web Activities Insights Dashboard.

Form Submissions Insights (Web Activities Dashboard) | February 2024

Release Notes for Copilot's Field Retrieval + Task Completion Skills, Email/SMS Content Viewer, and the Data Hygiene Dashboard

Copilot Enhancement + Email/SMS Content Viewer + Data Hygiene Dashboard  | Feb 2024

Release notes for Task Templates and Workflow Formulas.

Task Templates + Workflow Formulas | January 2024

Release notes for Copilot enhancements- cross-platform integration, new start page, private knowledge base, and prompt shortcuts.

Copilot Enhancement | January 2024

2023

Improvements, updates, and bug fixes for the month of December 2023.

📅 Release Notes | December 2023

Improvements, updates, and bug fixes for the month of November 2023.

📅  Release Notes | November 2023

Improvements, updates, and bug fixes for the month of October 2023.

📅 Release Notes | October 2023

Improvements, updates, and bug fixes for the month of September 2023.

📅 Release Notes | September 2023

📅 Release Notes | July + August 2023

📅 Release Notes | May 2023

📅 Release Notes | April 2023

See the latest features and improvements to Element451 from March.

📅 Release Notes | March 2023

📅 Release Notes | February 2023

Check out all that's new to Element451 in January.

📅 Release Notes | January 2023

Recap by the month of our new, upgraded, and improved features

Bolt Bot Skill: Team Member Handoff | December 2023

Conversation Enhancements, Campaign Visibility, HTML/Video Blocks, Hold Data Objects, and Settings Bolt UI

End of Year Bundle Release | December 2023

Enhanced Login Security | December 2023

Preferred Start Page | November 2023

Applications Bolt UI Upgrade | November 2023

Snowflake Data Sharing Updates | November 2023

Email Renderings in Outlook | November 2023

SMS Threading + WhatsApp Integration | November 2023

Insights for Appointments | October 2023

Details on two updates to Workflows- sending communication at a preferred time and a new joined or left segment trigger

Updates to Workflows | October 2023

Enhancements and updates to Live Chat, BoltBot, and Knowledge Base

Live Chat, BoltBot, and Knowledge Base Updates | October 2023

Insights Update Bundle | October 2023

Details on various improvements across Element451 including permissions, imports, event communications, workflows and more.

Improvement Bundle | Sept 19 2023

Bolt Copilot Enhancement Release | Sept 2023

Changes to the Internal Users (system) Permission Group and other Permissions Updates.

Permissions Updates | September 2023

UI Updates and Teams release on Sept. 13, 2023

Teams + UI Improvements | Sept 2023

Back-to-School AI release August 30, 2023.

Bolt Copilot + BoltBot Enhancement Release | Aug 2023

New feature release notes for Insights Q, a natural language query

Insights Q Release | Aug 2023

Learn about the latest improvements to the search function in Decision.

Improvements to Decisions | Apr 2023

The new Management dashboard is not available, and two dashboards have received updates.

Insights Update | Management

SFTP Server Upgrade

We have added greater flexibility and improved conditional logic customization to Applications, Forms and Payments.

Updates to Applications, Forms and Payments | Q1 2023

It’s never been easier to find a Pack that meets your needs.

Announcing a New Update to our Packs Library | Feb 2023

Insights Update | Sources & Conversations

Learn more about dynamic territories and how to use them.

Territory Management Update | Jan 2023

Get the scoop on recent updates to Element451 Workflows.

Workflow Improvements | Feb 2023

✅ Bolt Tasks Release Announcement

SCOIR Integration Pack released

Ardis Kadiu

Timothy Davis

2022

Information on Product Updates and Changes

Release Notes | August 2022

Release Notes | December 2022

Release Notes | November 2022

Release Notes | October 2022

Release Notes | September 2022

Revisit some of the great features and enhancements released in 2022.

⏪ 2022 Product Rewind

All the planned feature releases for December 2022 and Early January 2023.

🎁 Holiday 2022 Feature Release

Track a student's form submissions using segments and the activity tab of the student profile.

Introducing Form Submitted Events

Release of the new Tasks Performance Dashboard & Unlimited Readers.