Get ready to peek behind the curtain! In this article, we unveil the projects currently in development or on the horizon. From enhancements to brand-new functionality, we're gearing up to revolutionize your experience with Element451. 🚀
While we're excited to share our plans with you, release dates and final functionalities are subject to delay, cancellation, or alteration. This page is for informational purposes only.
Smarter Agent Jobs: Enhancements to Bolt Agent Jobs that make your AI workforce sharper, more human, and more effective, based directly on partner feedback.
Support for Admin + Contact Shared Email Addresses: Enables internal admin users to maintain external contact accounts using the same email address. This enhancement supports multiple use cases, including student workers who serve as both internal users and contacts, as well as employees who enroll in programs as contacts while maintaining their admin privileges.
Bolt Agent Jobs Insights Dashboard: Track ROI and engagement with a new dashboard built to measure the performance of your Bolt Agent Jobs.
WhatsApp Self-Service: Easily set up WhatsApp messaging on your own—including template creation and Meta Approvals.
Enrolled Program Data Type: A new repeater designed to enhance student success tracking. This data type includes enrolled program information, GPA, credits earned, and additional academic metrics.
OpenLMS Integration: Expands our LMS integration capabilities with support for OpenLMS.
Contact Data Overwrite Mitigiation: Enhanced data protection to prevent accidental data loss when matching contacts by primary email address during authenticated submissions, such as form completions or event registrations.
Improved GTM Support: Gain more insights with enhanced Google Tag Manager capabilities across public-facing tools and data layers.
Ethos for Banner + Colleague (Courses Integration): Integration with Ellucian Banner and Colleague via Ethos, enabling agents to access student information not native to Element451, including holds, grades, account balances, and additional academic data.
No features are currently in alpha.
No features are currently in preview.
Bolt Agent Call Center: Full-scale AI-powered inbound + outbound call handling with intelligent routing between agents and staff.
Conversational Insights: Analyze AI conversations to surface trends, issues, and opportunities.
Transcript Evaluation Agents: Automate transcript reviews for faster, more consistent evaluations and reviews.
Academic Planning Agent: Agents to support on-time graduation with AI-powered degree planning.
CourseHub: A self-service, AI-powered portal for continuing-ed and other non-degree students.
