Overview
Bolt AI is Element451’s suite of AI-powered tools designed to support both your team and your students. Whether creating drip campaigns, reviewing applications, answering student questions, or drafting content, Bolt AI is there to help you work faster and smarter.
Bolt AI Features
Bolt AI is organized into three categories: Bolt Agents, Bolt Staff Agents, and additional Bolt AI Tools. Below, we explain each category.
As of April 17, 2025, we’ve rebranded Bolt Assistants as Bolt Agents.
Bolt Assistants for Students → Bolt Agents
Bolt Assistants for Staff → Bolt Staff Agents
Functionality remains the same—this update reflects our vision for the future of AI-powered support across your campus. Stay tuned for exciting innovation. Check out the release notes for more information.
Bolt Agents
Bolt Agents are public-facing, conversational AI tools that act as frontline teammates for your staff. They’re designed to support prospective and current students, families, and alumni by providing instant answers, guidance, and support—24/7.
Each Agent is highly customizable and can be trained to handle specific types of student interactions. You can configure multiple agents with distinct roles, skill sets, and permissions to reflect real-life support structures—like Admissions, Financial Aid, or Academic Advising.
Key Capabilities
Bolt Agents are multichannel and multilingual. Using the Conversations module, they can engage across chat, SMS, email, and phone/voice. This ensures students and families receive consistent support no matter how they reach out.
Integration with the People module to access records and activity to personalize conversations based on student data.
Access to your self-curated Knowledge Base for institution-specific answers.
Configurable skills like application support, event registration, appointment scheduling, and more.
Visibility rules to control when and where agents appear.
Optional handoffs to staff when needed.
Bolt Staff Agents
Bolt Staff Agents are more than just internal tools—they’re your AI-powered partners inside Element451. Staff Agents use advanced large language models (LLMs), including enterprise versions of models from OpenAI and Google, to help your team streamline workflows, save time, and focus on high-priority work.
Staff Agents are available throughout Element451 via a conversational sidebar interface and embedded tools in specific modules. From reviewing applications and managing tasks to building campaigns and drafting content, Staff Agents can help you move faster and work smarter.
Key Capabilities
Seamlessly integrated within the Element451 interface via the Bolt Staff Agent Sidebar—accessible wherever you work.
Context-aware intelligence that understands student records you view for more relevant assistance.
Natural language processing that lets you ask questions, retrieve information, or generate content conversationally.
Direct platform actions—create tasks, draft messages, update records, and more without switching contexts.
Comprehensive knowledge access spanning both public and private Knowledge Base repositories.
Specialized Agent types (General, Campaigns, Copywriter, etc.) optimized for different tasks.
Intelligent shortcuts and contextual prompts tied to specific records, tasks, or modules for enhanced efficiency.
Staff Agent Types
Bolt User Support Agent | Ask questions, retrieve student or user data, catch up on your tasks and assigned conversations, access your internal Knowledge Base, and more. |
Bolt Campaign Creator Agent¹ | Draft subject lines and build full drip campaigns. |
Bolt Copywriter Agent | Write content that aligns with your institutional brand style guide. |
Bolt Page Creator Agent¹ | Build branded, ready-to-publish pages with smart content generation. |
[Beta] Bolt App Reader Agent² | Provides a first-pass review of submitted applications, scoring them based on your admissions criteria to speed up evaluation and ensure consistency. |
Bolt Fraud Detector Agent² | Flags potentially fraudulent applications using AI to evaluate signals like submission timing, email patterns, and IP behavior. |
Bolt AI Tools
These AI tools, powered by Bolt AI, enhance other areas of the platform, supporting personalization, automation, and strategy.
Bolt Discovery | Replace your traditional website search with advanced AI to deliver quick, relevant answers from your knowledge base. Explore More → |
Bolt Writing Tools
| Compose emails, messages, and content quickly with a brand-aligned tone and style. Explore More → |
Bolt Workflow Evals²
| Add intelligent evaluation logic to your workflow automations. Explore More → |
Bolt Email Blocks² | Auto-generate dynamic content blocks for campaigns. Explore More → |
Bolt Knowledge Base | Power your agents and discovery tools with centralized, curated content. Explore More → |
Bolt Insights | Analyze performance and trends to optimize outreach. Explore More → |
¹Available with Ignite and Engage packages
²Premium feature subject to usage-based billing