We've expanded the information you can export from Element451's Export feature providing you with even more options to bulk export even more data than before allowing you to provide even more data to your other campus systems including your SIS, other CRM platforms, and more.
This update includes new mappings and export row repeating options.
New Mappings for Conversations including:
Conversation Element ID
AI Confusion Score
AI Conversation Type Classification
AI Customer Experience Score
AI Intent Classification
AI Summary
AI Topics
Conversation Assignee
Conversation Title
Conversation Last Activity
and more
New Mappings for Bolt Transcript Evaluations including:
Course Counts
AI Summaries
School
GPA
Class Rank Info
and more
New Mappings for Appointments including:
Appointment Type
Appointment Location
Appointment Status
Appointment Duration
Appointment Created at
and more
New Mapping for Tasks including:
Task Assigned User (or Team)
Task Category
Task Description
Task Completed Timestamp
Task Name
Task Type
Task Status
and more
Added new Repeat Field On options in Exports, enabling you to export records from additional entities with a many-to-one relationship to a contact—one row per Conversation, Appointment, Task, or Transcript.
This update provides greater flexibility when exporting key engagement data from Element451 to other campus systems, helping you build a more complete, holistic view of student data in platforms beyond Element451.
