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YouTube Knowledge Base Sources | June 2024
YouTube Knowledge Base Sources | June 2024

Integrate YouTube videos and channels into your Knowledge Base for enhanced support.

Michael Stephenson avatar
Written by Michael Stephenson
Updated over 3 months ago

08/14/2024 | We have temporarily hidden the ability to add new YouTube videos to your knowledge base as a result of recent changes in Google's API. This change has impacted our ability to index these sources effectively. We are actively investigating alternative methods to support video content, aiming to restore this feature as soon as possible. Read more here.

YouTube Knowledge Base Sources

We are excited to introduce two new source types for our Knowledge Base: YouTube Video and YouTube Channel. These enhancements allow you to integrate YouTube content directly into your Knowledge Base, enabling BoltAI to leverage video transcripts for improved support and guidance through BoltBot and Copilot.

Details

  • YouTube Video: Add a single public or unlisted YouTube video URL to your Knowledge Base.

  • YouTube Channel: Add a channel handle to pull all public and unlisted videos from that channel. Then, select specific videos to include in your Knowledge Base.

  • Transcript Utilization: BoltAI reads and processes the video transcript, making all spoken content within the video accessible for queries and assistance through BoltBot or Copilot.

Benefit

These new source types significantly enhance the flexibility and depth of your Knowledge Base. By incorporating YouTube videos and channels, users can benefit from rich multimedia content that is easily searchable and usable by BoltAI. This leads to quicker, more comprehensive responses and a more engaging user experience.

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