Release Notes
Issued: 02/12/2024
Released: 02/12/2024
BoltBot Enhancements
Overview: We have released a series of enhancements to BoltBot, our AI-powered chatbot. These updates, some visible and others "under the hood," significantly boost BoltBot's capabilities, making it more powerful and intuitive than ever. From a smarter embedding model to expanded language support and beyond, here's everything you need to know about the latest improvements.
Details:
Upgraded Intelligence: Leveraged one of the latest embedding models available with double the dimensions for superior semantic search quality, benefiting both BoltBot and Copilot.
Enhanced Knowledge Base Performance: Achieved through physical separation of client databases, this multi-tenancy approach significantly improves search speed and accuracy.
Updated Universal Knowledge: Integrated the latest 2024 updates from essential resources like studentaid.gov (FAFSA) and CommonApp, keeping information current and relevant.
Multilingual Support: Expanded language support eliminates hard-coded English replies used in some skills, enabling full conversations and skill flows in multiple languages for a truly global experience.
Parallel Skill Execution: BoltBot now supports calling multiple skills simultaneously, drastically improving speed and performance during interactions.
Smarter Scheduling: Enhanced logic evaluates Events and Appointments collectively, guiding students more effectively to book their preferred dates and times.
Personalized Interactions: For authenticated students, additional context is provided to BoltBot, enabling more personalized engagements based on detailed student profiles.
Benefit: These BoltBot enhancements are designed to elevate the user experience, making interactions not just smarter and snappier but also more personal and inclusive. With improved performance, expanded language support, and updated knowledge, BoltBot is now better equipped to serve our diverse community, ensuring every student engagement is meaningful and efficient. Whether it's booking appointments, registering for events, or seeking information, BoltBot is your institution's 24/7 virtual assistant, now more capable than ever.