Overview
Element451 includes a feature that enhances security by automatically deactivating user accounts that have been inactive for 90 days. This article covers how it works and what you need to know to manage it.
Automatic Deactivation
User accounts that have been inactive for 90 days will be automatically deactivated. This helps to ensure that only active users have access to your system, reducing the risk of unauthorized access.
You can quickly tell if a user has been deactivated by checking the ‘internal user’ chip in their profile header—if it’s red, the user is deactivated.
Reactivation
Internal Users with the Administer Internal Users permission can reactivate deactivated accounts. This process ensures that only authorized users regain access to the platform.
How to Reactivate a User Account
If a user account is deactivated due to inactivity and needs to be reactivated, follow these steps:
Click on your profile picture/avatar in the top right corner of the orange navigation menu.
Navigate to Settings > Manage Users.
Click on the name of the user you wish to reactivate to open their account.
Click the silhouette and gear (settings) icon in the top right corner of the header.
Click Activate.
You'll be asked to confirm your action.
Pro Tips
Conduct Regular Audits: Regularly audit the status of user accounts to ensure timely reactivation if necessary. This audit should also serve as an opportunity to manually deactivate accounts of users who no longer need access, especially for staff who are transitioning.
Communicate with Users: Inform users about this deactivation policy to prevent any disruption in their access.