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Applications Dashboard
Applications Dashboard

Learn how to use the Applications Dashboard in Insights to monitor applications, applicant demographics and decision performance.

Timothy Davis avatar
Written by Timothy Davis
Updated over a week ago

Overview

The Applications dashboard helps you see your application and decision process at a high level, and provides a convenient status report to share with your institution. Perfect for your next admissions or enrollment team meeting, use this dashboard to report important metrics, visualize the flow of your application process, and catch bottlenecks.

Accessing the Dashboard

The Applications dashboard can be found via the Insights sub-menu. The Insights module can be accessed from the Data + Automations dropdown in the top navigation.

Dashboard Walk-through


Dashboard Features

The Applications dashboard provides current counts and performance rates of your applications, and key information about your student populations.

Global Controls

The Applications dashboard can be filtered and controlled in several ways. Find the global controls at the top of each tab. These global controls affect each tab. Filters applied on one tab will carry over to the others.

Global controls feature filters for Application Type, Application Term, Application Student Type, Application School, Application Degree, Application Campus, Application Major, Segment, Cohortand Fraud Category. Select one or many from the control categories. Segments and Cohorts only support one selection at a time.

Segment Filters

The Applications report can only be filtered by certain dimensions by default. The segment filter is a great way to filter the report by dimensions that matter to you. Create a Segment in the People module, and set it as a calculated segment.

Please allow 24 hours for new calculated segments to appear and filter correctly in Insights.

More on using segments and Insights together.


Visualizations Sections

Applications

The Applications section of the dashboard is located at the top. It provides key metrics, and show the current status of applications by status and stage.

Big blue number show:

  • Total number of applications

  • Total number of students applying

  • Average number of applications per student

  • Total number of applications with incomplete information requests

  • Average decisions with complete checklist

  • Average decision score

A funnel chart shows the number of applications by their current status.

A sankey diagram shows the flow of applications through the different statuses.

A line chart shows the number of applications submissions over time, grouped by various dimensions.

A bar chart shows the number of application submissions by various dimensions.

Evaluations

The Evaluations section is located in the middle of the dashboard. It shows a distribution of key evaluation scores across your applications.

The first histogram shows the distribution of each student's best GPA. The second histogram shows the distribution of each student's best ACT score. The third histogram shows the distribution of each student's best SAT score.

Demographics

The Demographics sections is located in the middle of the dashboard. It shows a breakdown of applications by key demographics of the student's applying.

Processing

The Processing section is located at the bottom of the dashboard. It shows two box plots showing the distribution of days between key stages.

Distribution of Days between Application Started, Submitted and Decision Released is the first box plot. It's first box shows the distribution of days between application started and application submitted. The second box shows days between application submitted and decision released.

Distribution of Days In Status is the second box plot and will have a varying number of boxes depending on the number of decision statuses (link) you've defined in your settings. Each box will show the distribution of days spent in each status.

Note: Box plots shows the variance in values for a particular field. In this example, taller a box, the more variance in days. For example, one student might only spend one day in the status, another might spend 30.

Fraud Detection

The AI Fraudulent App Detection feature, powered by BoltAI, identifies and flags potentially fraudulent applications by analyzing multiple risk factors. Find more information about the feature here.

The Fraud Detection section of this dashboard displays the fraud categories of applications by location (in both map and table view), IP Address, and aggregate totals over time.

There is also a log of applications by Fraud Category designation that provides a direct link to the Decisions feature for each application.


Dashboard Data

The Applications dashboard is structured as a table with one row per student per application. Applications are created when students register for an application on the Element451 application site, or via Import. Students may have multiple applications associated with their record, so they may appear in multiple rows of the dashboard dataset.

Dataset Fields

Name

Description

Corresponding Field

Element ID

Unique identifier of the contact.

Application Position

The position the application in the applications array. Usually denotes the order in which the contact's applications were created with 1 being the earliest.

Application Created At

Date and time the application was created.

Application Completed At

Date and time that all required fields of the application were completed by the contact.

Application Submitted At

Date and time the application was submitted for review in the Decisions module.

Application Registration ID

Unique identifier for the application.

Application Status

The current status of the application.

Application Progress Percentage

The percentage completion of the application toward all required fields being populated.

Previously Applied

Flag provided by the contact indicating that they previously applied.

Application Type

Name of the application type.

Application Term

Term for which the application is submitted.

user-applications-term

Application Major

Contact's primary major or program for this application.

user-applications-major

Application Second Major

Contact's secondary major or program for this application.

user-applications-major-second

Application Major Third

Contact's third major or program for this application.

user-applications-major-third

Application Minor

Contact's minor for this application.

user-applications-minor

Application Concentration

Contact's concentration for this application.

user-applications-concentration

Application Degree

Contact's degree for this application.

user-applications-degree

Application Campus

Contact's campus, or location of academic delivery, for this application.

user-applications-campus

Application School

Contact's academic school for this application.

user-applications-school

Application Student Type

Contact's type for this application.

user-applications-student-type

Application Housing

Contact's housing selection for this application.

user-applications-housing

Decision Score

Numeric score associated with the decision.

Decision Stage

Name of the stage of the decision process the unique decision is currently in.

Decision Status

Status of the decision record.

Decision Checklist Complete

Boolean indicating if all checklist items related to the decision have been completed.

Decision Cohorts

Comma-separated list of identifiers for the cohorts the decision record applies to.

Information Requests Complete

Boolean indicating if all information request items related to the application have been submitted.

Information Request Types

Comma-separated list of identifiers for the information request types made by the contact during application.

Territory

Contact's territory assignment.

Assignee

Coalesce first checking assignee for decision, then contact's staff assignee for recruitment or student success.

Highschool

Contact's latest highschool attended.

Sport

Contact's latest sport participated in.

Max SAT Score

Contact's highest SAT composite score.

Max ACT Score

Contact's highest ACT composite score.

Max GPA

Contact's higher GPA.

Fraud Category

If an application has been resolved by a user, it will be categorized as "Marked as Legitimate" or "Marked as Fraudulent." Otherwise, it will inherit the assessed risk level of low, middle, or high.

Segments

Segment identifiers that contact appears in.

Data Best Practices

The Applications dashboard relies on Application fields. When creating your application, use fields beginning with "user-applications-.." as much as possible. These fields are used in the dashboard dataset.

For example, applications should always use "user-applications-term" field when asking for term. If configured in this way, applications in the dashboard dataset will have values for the Application Term column (listed above). If an application is configured to use the "user-education-term" field, or a custom field, the Application Term column in this dataset will be "null" and the dashboard will not show terms. Use the "Corresponding Field" column of the table above to identify necessary fields when applicable.


Troubleshooting & FAQ

What should this dashboard be used for?

This dashboard is designed to show the current status of applicants in your process. Use this dashboard to report important metrics, visualize the flow of your application process, and catch bottlenecks. Drill down into specific demographics, such as race, high school or territory to ensure no cohorts are falling behind.

Applications Dashboard vs Funnel Dashboard

The Funnel dashboard also features metrics related to applications and admission. Which dashboard should I use?

This depends on the types of questions you're asking. If you want to know the current metrics for term, use the Applications dashboard. If you want to observe trends over several terms, use the Funnel dashboard.

Broadly, the Applications dashboard will focus on current reporting while the Funnel dashboard will focus on trend analysis.

My Applications Dashboard and Funnel Dashboard Don't Match

This can happen. Either dashboard counts different different data. The Applications dashboard counts Applications, the Funnel dashboard counts Milestones. Applications and Milestones are separate attributes of the Contact record that are not synchronized with each other. Application Milestones are created by Applications, but the Application does not manage the Milestones after creation.

Consider some common ways that Applications and Milestones might not match:

  • Applications were imported through the Imports + Exports module or via the API, but Milestones were not created during that import process.

  • An Application was deleted from a Contact's record, but the Milestones created by that Application were not.

My Application Data Needs Fixed. How Can I Clean it Up?

Changes in Application configuration or errors during imports can cause the bad data on Contact records. Use the Data Hygiene dashboard to observe and fix Application Campus, Application Degree, Application Major, Application Status, Application Student Type, and Application Term.

How often does the Applications dashboard update?

The dashboard currently refreshes twice a day at 6:00 am and 12:00 pm Eastern. Depending on the size of the dataset, the refresh can take up to 30 minutes. You will see changes to the dashboard shortly after the refresh times.

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