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📅 Release Notes | November 2024
📅 Release Notes | November 2024
Michael Stephenson avatar
Written by Michael Stephenson
Updated over 2 weeks ago

This article keeps you informed about the latest developments from Element451. Every month, we spotlight everything from bug fixes and subtle improvements to exciting new features and significant enhancements.

We update this article regularly throughout the month as we roll out new releases, improvements, and bug fixes. Please check back frequently to stay informed.

To explore individual and other months, visit our Release Notes collection. Also, don’t forget to take a look at our Planned Releases to get a glimpse into the future.

Fixes and Improvements

Applications + Decisions

  • Improved

    • Added the ability to display individual checklist items after admission decisions are released, supporting partners using a direct admissions model that requires document collection post-decision.

    • Added a dedicated area for adding and deleting Decision tags in Decision Settings.

    • Updated the “Apply Discount Code” text to use a consistent black/gray color, improving visibility and avoiding contrast issues.

    • Added a “Post-Admit” column to the Decision Checklist table for improved visibility of settings.

  • Fixed

    • Resolved an issue where applications could not be submitted when conditional payment settings were set to “Active” and “$0.”

    • Resolved an issue where dates on Decisions were not adjusted for time zones, causing inconsistencies with the User Profile.

    • Resolved an issue where the application fraud risk explanation column was blank in exports.

    • Resolved an issue where changes to scoring criteria appeared to save but reverted after refreshing the page.

    • Resolved an issue where creating a new criterion redirected users to the home screen instead of staying in Decision Settings.

    • Resolved an issue where conditional logic for a document upload box based on the DOB field did not display correctly for some users.

    • Resolved an issue where graduation dates were displayed incorrectly in application snapshots of Decisions.

    • Resolved an issue where required document upload fields were not fully enforced on submission, allowing applications to be submitted with incomplete uploads.

    • Resolved an issue where carousel image blocks on application sites were displayed vertically instead of horizontally and had overlapping photos.

Appointments

  • Improved

    • Added the contact’s phone number to the ICS file for Appointments.

BoltAI

  • Improved

    • Added the ability to search for articles by title and URL within the Knowledge Base.

  • Fixed

    • Resolved an issue where student assistants were unable to provide answers to queries due to the prioritization of larger content over custom responses.

Campaigns

  • Fixed

    • Resolved an issue where changes could not be applied to A/B campaigns.

    • Resolved an issue where adding custom components to campaign emails caused content to disappear due to incorrect implementation and versioning of custom components.

    • Resolved an issue where an error occurred when adding custom components in Campaigns.

Conversations

  • Improved

    • Alphabetized the email inbox list in conversation settings for easier navigation.

    • Updated email conversation creation to default to the creator's email as the sender if it is connected as an inbox.

    • Implemented additional accessibility fixes for the Messenger Widget.

    • Improved shortcode channel matching to ensure replies are correctly linked to existing conversations.

  • Fixed

    • Resolved an issue where conversation rules were executed based on EST instead of the client’s time zone.

    • Resolved an issue where phone numbers were not saved when creating a profile from incoming anonymous SMS conversations.

    • Resolved an issue where buttons on the Connect Inbox > Channel Type side sheet appeared too small, hiding the “Phone” and “Email” labels.

    • Resolved an issue where outgoing SMS and emails were not being received by unknown visitors in anonymous conversations.

    • Resolved an issue where SMS replies to workflow communications sent via shortcode created duplicate conversations by failing to match existing inbound channels.

Data + Insights

  • Improved

    • Added a global import template for Fire Engine Red.

    • Added the SIS Integration field to the Campus data source for export.

  • Fixed

    • Resolved an issue where cohorts were not updating correctly in Insights.

    • Resolved an issue where the Conversations dashboard occasionally displayed as blank with no data loading.

    • Resolved an issue where applications displayed as “null” in the Application Insights dashboard due to omitted “waitlisted” status.

    • Resolved an issue where imports failed when last names contained commas, such as “Smith, Jr.,” affecting data from CFNC and other integrations.

Events

  • Fixed

    • Resolved an issue where clicking the preview or scanning the QR code redirected to the Events site instead of the specific event.

    • Resolved an issue where event series were displayed out of order.

    • Resolved an issue where event categories were not displaying correctly on the event site.

Pages

  • Fixed

    • Resolved an issue where subpage descriptions were not saving in the Pages module.

    • Resolved an issue where the Date of Birth was displayed incorrectly by converting to the local time zone on Pre-Populated Form Previews.

    • Updated the Page Editor to ensure link styles on live pages match the dashboard, removing forced bold formatting.

    • Resolved an issue where subpage paths were displayed as “undefined” in the Pages module and updated the functionality to require a path for subpage creation.

    • Resolved an issue where redirections to sub-pages would incorrectly open at the middle or bottom of the page instead of starting at the top.

People

  • Improved

    • Added a “Related Workflows” column to the Labels table (Contacts > Categories > Labels) to display which labels are used in automation.

    • Added “Guild ID” as a new Identity Type.

    • Added the “Last_Seen_IP_Address” trait.

  • Fixed

    • Resolved an issue where the Birthday filter sorted day values as text instead of numbers, causing a non-chronological order.

    • Resolved an issue where navigation arrows disappeared after selecting the “switch users” button in the Deduplication module.

    • Resolved an issue where the merge button in the Deduplication module failed to highlight fields or proceed with the merge process.

Settings

  • Improved

    • Added a toggle on internal user profiles labeled “Allow Direct Messages from Network Connections” to configure private chat permissions, displaying a “Chat” button in StudentHub if enabled.

Student Hub

  • Improved

    • Students can now view appointments with their network connections directly on the network page.

    • Students can book appointments with their network connections from the network page.

    • Added a “Chat” button on the network connection details card, allowing students to start direct messages (if enabled for the internal user).

  • Fixed

    • Resolved an issue where accessing StudentHub via SSO displayed an error message.

    • Resolved an issue where some private events were visible in StudentHub.

Workflows + Rules

  • Improved

    • Added help text under the workflow date field to clarify that delays trigger at Midnight UTC.

  • Fixed

    • Resolved an issue where tasks with missing required parameters could be saved during updates in Workflow.

    • Resolved an issue where values disappeared from workflow filter conditions.

    • Resolved an issue where SMS replies to workflow communications sent via shortcode created duplicate conversations by failing to match existing inbound channels.

New and Enhanced Features

AI Fraudulent Application Detection

The new AI Fraudulent Application Detection feature, powered by BoltAI, uses advanced AI analysis to detect and flag potentially fraudulent applications. This tool assesses the risk of fraudulent applications using indicators like IP address, reported physical address, phone number validation, user behavior, email validity, and submission timing to provide a comprehensive assessment.
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We're excited to introduce the release of StudentHub, your students' AI-powered companion for success, to all partners. Designed to be mobile-first, StudentHub centralizes everything your students need—appointments, events, tasks, support networks, and more—into one seamless, intuitive interface.

Conditional Decision Criteria

Introducing Conditional Decision Criteria, a new feature that allows you to add conditional logic to Decision Criteria, making it possible to display specific criteria only for students who meet predefined requirements, like as an applicant to a particular program, student type, etc. This enhancement provides greater flexibility in customizing application review, evaluation, and scoring processes. Read the Release Notes ↗

Self-Service Payment Gateways

We are excited to introduce a new self-service capability for integrating and managing payment gateways in Element451. Previously, connecting a payment provider required assistance from our Customer Support team. Now, users with the appropriate permissions can directly add and manage their own payment provider gateways within Element451. Read the Release Notes ↗

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