Released: 8/15/25
We’ve updated the format of payment descriptions sent to your 3rd party payment provider, ensuring more consistent and automation-ready payment data for all transactions.
New Format – Payment descriptions now follow this structure:
{Type of Payment}|{Instance Name}|{User Name}|{Element_ID}|{School_ID}Type of Payment: e.g., “Form Payment,” “Deposit," "Application Fee"
Instance Name: Name of the form, application, etc
User Name: First and last name of the contact associated with the payment
Element_ID: Contact's unique Element ID
School_ID: Provided when available
Removed Duplication – Fixed an issue where the form name appeared twice in payment descriptions.
Applies to All Payment Types – Deposits, application fees, form payments, and event payments are all updated to use the new format.
This update reduces manual reconciliation effort by providing a clear, consistent naming convention for all payments, making it easier to match transactions to records in your other systems.
