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🗓️ Release Notes | August 2025

Michael Stephenson avatar
Written by Michael Stephenson
Updated this week

This article keeps you informed about the latest developments from Element451. Every month, we highlight everything from bug fixes and minor improvements to new features and major enhancements.

We update this article regularly throughout the month as new releases, improvements, and bug fixes are rolled out. Please check back frequently to stay informed.

To explore other months or specific release notes, visit our Release Notes collection. You should also check out our Planned Releases to get a glimpse of what's to come.


New and Enhanced Features

Bolt Analysis for Conversations + Redesigned Sidebar

We’ve enhanced Conversations with Bolt Analysis, powered by Bolt AI, to give you a clear view of conversation quality and actionable next steps. Alongside this launch, we’ve redesigned the right-hand sidebar, moving from tabs to collapsible sections for a cleaner, more intuitive experience.

Enhanced Deduplication Logic for SSNs

We’ve enhanced our deduplication process to better handle Social Security Numbers (SSNs) when identifying and resolving duplicate records. These updates improve how the system recognizes different SSN formats and provide internal users with more visibility and control.

Improvement to Daily Sync Detectors for URL/Website Sources

We’ve expanded the Daily Sync feature for URL and Website Knowledge Hub sources to detect a broader range of update signals. With enhanced detection logic, Bolt AI now identifies content changes from more types of metadata, headers, and structured data—reducing missed updates and keeping your knowledge fresher.

Updated Payment Descriptions Sent to Payment Providers

We’ve updated the format of payment descriptions sent to your 3rd party payment provider, ensuring more consistent and automation-ready payment data for all transactions.

Task Description WYSIWYG Editor

The Tasks Module now includes a WYSIWYG editor in the description field for both tasks and subtasks, giving users more control over text formatting when creating tasks.

Increased Bolt Jobs Capacity — Now 10x Bigger

We’ve expanded the capacity of Bolt Jobs, increasing the limit from 1,000 to 10,000 concurrent active participants. This upgrade means Bolt Agents can now proactively work with 10x more students, nudging them to complete a goal.

Fixes and Improvements

Applications + Decisions

  • Improved

    • Added STEM Score subtest to ACT evaluation and superscore, including support for segment filters and import/export mappings.

  • Fixed

    • Resolved an issue where decisions did not appear in “All Decisions” due to syncing delays between the search index and main database.

    • Resolved an issue where markdown text formatting in applications did not match the preview shown in the edit screen.

    • Resolved an issue where tokens, such as first name, were not rendering on the waiver label in Recommender Forms.

    • Resolved an issue where using the application filter in the Decisions module incorrectly returned no results.

Appointments

  • Improved

  • Fixed

    • Resolved an issue where appointments were not displaying as expected.

    • Resolved an issue where a Date of Inquiry milestone was still being added for appointments even when the "Create Date of Inquiry Milestone" setting was disabled in Appointment Type settings.

    • Resolved an issue where Outlook Calendar could not be disconnected in Appointments.

Bolt AI

  • Improved

    • Enhanced the agent context to include summaries of all past conversations with a contact.

    • Added the ability for agents to view application checklist items when contacting applicants via Bolt Agent Jobs.

    • Added a new “No Action Needed” status for Bolt Agent jobs when the “Consider Past Activity” setting is enabled and the contact has already met the goal at the time of enrollment, distinguishing these cases from actively completed goals.

    • Added a “Last Contact Engagement” column to the People table in Bolt Agent jobs to help identify and prioritize students showing signs of engagement.

    • Added display of the last engagement date, with a link to the related conversation, in individual contact job enrollment details.

    • Renamed the “Last Action Date” column to “Last Agent Action” in the People table within Bolt Agent jobs.

    • Enhanced Bolt Agents with the inquiry flow skill to always collect user data (email, first name, last name, major, term) when a user inquires about joining the university to study.

    • Improved Bolt Discovery by separating research and follow-up logic to reduce irrelevant question suggestions.

    • Added a Bolt Agent filter to the conversation inbox, allowing selection of one or more agents when filtering by participation.

    • Added a filter to the conversation inbox to view conversations associated with a specific Bolt Agent job.

    • Added Campaigns as a new user context for Bolt Agents, providing visibility into campaign activity timelines (email, SMS, and push) with details such as channel, action, content, and timestamps to enable more informed and personalized conversations.

    • Added support in Bolt Discovery to expose file upload sources, allowing users to open/download files directly when referenced in answers.

    • Added validation for Bolt Agent Jobs with the “Sign Up For Event” goal or "Promote Event" Action to abandon when the target event is closed or has signups disabled, and to automatically retry the next day at 9 AM if the event is at capacity.

    • Added support for selecting a specific occurrence of a recurring event when using the “Sign Up for Event” goal or “Promote Event” action in Bolt Agent jobs.

    • Updated the UI for creating a new Bolt Agent in Conversation Settings to align with the new Bolt Agents interface.

    • Updated the Bolt Agent default greeting in Phone Calls to always disclose AI usage and that the call may be recorded.

  • Fixed

    • Resolved an issue where agents were sending duplicate messages in conversations.

    • Resolved an issue where Bolt Agent jobs promoting application submissions did not fully account for the selected term and application scope.

    • Resolved an issue where leaving an agent’s name field blank caused the literal value “null” to appear in messages generated by Bolt Jobs.

    • Resolved an issue where filtering by specific pages in a website knowledge base source was ignored, causing all sitemap pages to be ingested.

    • Resolved an issue in Bolt Discovery where follow-up questions after Spanish conversation starters defaulted inconsistently to English instead of remaining in Spanish.

Campaigns

  • Improved

  • Fixed

    • Resolved an issue where the “View Online” feature did not function correctly in campaigns.

Conversations

  • Improved

    • Increased the display limit for custom rules in conversation settings from 50 to 200.

    • Added a Bolt Agent filter to the conversation inbox, allowing selection of one or more agents when filtering by participation.

    • Added a filter to the conversation inbox to view conversations associated with a specific Bolt Agent job.

  • Fixed

    • Resolved an issue where the “Save Reply” button in the Conversation Note toolbar appeared active but did not function when clicked.

Courses

  • Improved

    • Updated the Course Sections sidesheet by updating titles, reordering data fields, and improving display.

Data + Insights

  • Improved

    • Updated the document export flow to expose notification settings, enabling emailed reports to mirror the data export experience.

  • Fixed

    • Resolved an issue where the export file name was not being applied when the export was run.

    • Resolved an issue where “Before”/“After” date filters in File Conditions were not applied during document exports, resulting in incorrect totals.

    • Resolved an issue where the “Human Minutes Saved” widget in the conversations dashboard displayed 0 for certain Bolt Agents despite recorded work time.

Events

  • Improved

  • Fixed

    • Resolved a bug related to Zapier event-triggered integrations.

    • Resolved an issue where the ending date for recurring events displayed incorrectly.

    • Resolved an issue where the Zoom integration appeared connected but returned errors when adding a new event date.

Forms

  • Improved

    • Added a search function to the Forms table to quickly locate forms.

  • Fixed

    • Resolved an issue where field filtering did not work properly with multi-select custom fields in Forms.

    • Resolved an issue where multiple submitted forms did not generate separate PDFs or appear in the document card on the record.

Journeys

  • Improved

  • Fixed

    • Resolved an issue where the Step Trigger dropdown in the Add Journey Step sidebar could get stuck displaying “Loading…”, preventing trigger selection.

Microsites

  • Improved

  • Fixed

Pages

  • Improved

  • Fixed

    • Resolved an issue where adjusting column padding in Pages caused images to disappear.

People

  • Improved

    • Added the County field to the Schools (All Properties) filter.

    • Added a “Has Duplicates” filter to identify contacts with detected duplicates.

    • Updated the Identity (All Properties) filter to include all identity types.

  • Fixed

    • Resolved an issue where the Emergency Contact Email was incorrectly required on the Student Profile.

    • Resolved an issue where imported or incomplete sources could not be edited or deleted.

    • Resolved an issue where the school name disappeared from the school profile card after application submission.

    • Resolved an issue where the course status filter was not functioning correctly.

Settings

  • Improved

  • Fixed

    • Resolved an issue where discount code usage limits were not being enforced.

StudentHub

  • Improved

    • Added the ability to control which grade fields are visible to students in StudentHub course registrations with new “Always Show,” “Never Show,” and “Only Show Current” settings.

  • Fixed

Surveys

  • Improved

  • Fixed

Tasks

  • Improved

  • Fixed

Workflows + Rules

  • Improved

  • Fixed

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