Skip to main content

🗓️ Release Notes | December 2025

Michael Stephenson avatar
Written by Michael Stephenson
Updated over a month ago

This article keeps you informed about the latest developments from Element451. Every month, we highlight everything from bug fixes and minor improvements to new features and major enhancements.

We update this article regularly throughout the month as new releases, improvements, and bug fixes are rolled out. Please check back frequently to stay informed.

To explore other months or specific release notes, visit our Release Notes collection. You should also check out our Planned Releases to get a glimpse of what's to come.


New and Enhanced Features

Bolt Agent Job Folders

We’ve enhanced Bolt Agent Jobs with a new folder organization feature that allows staff to group and manage jobs more intuitively. This improvement helps teams organize, categorize, and navigate their Bolt Agent Jobs more efficiently—especially as the number of jobs grows. With folders, you can now declutter your job list, focus on priority work, and maintain a cleaner workspace.

Identity Verification

Add a secure, student-friendly 👤 identity verification step to your application process—powered by Stripe and fully integrated with Element451. This feature enables your team to confirm applicant identities using official documents and biometric verification, helping to reduce fraud and increase trust. Identity checks are simple to configure and seamlessly stored at the Contact level for easy access and review.

Fixes and Improvements

Applications + Decisions

  • Improved

    • Removed the ability to delete the required fields user-recommender-first-name and user-recommender-last-name from the Recommender Form to prevent display issues.

    • Added missing English Diagnostic Score field to the TSIA2 section under test scores.

    • Added a “Run Application Fraud Detection” toggle to the “Register Application as Decision” workflow action, enabling fraud checks on imported applications.

    • Added a new “Other” Package Item type, “URL,” to display URLs as buttons alongside existing items like letters.

  • Fixed

    • Resolved an issue where custom tokens used in Information Request Recommender Form elements were appearing blank.

    • Resolved an issue affecting Request Information submissions.

    • Resolved an issue where required fields on the Start Application form were not enforced.

Appointments

  • Improved

  • Fixed

    • Resolved an issue where appointment booking surfaced availability from deactivated users, resulting in invalid links and “Not Found” pages.

    • Resolved an issue where appointment availability could not be deleted for deactivated users.

    • Resolved an issue where appointment availability could be created for deactivated users, leading to broken links and 404 errors on the scheduling site.

Bolt Agents for Students

  • Improved

    • Added inquiry flow skill capability to Advanced Voice Mode by allowing the agent to text users for information and complete the inquiry process through SMS conversations.

  • Fixed

    • Resolved an issue where Bolt Agent could schedule appointments in categories it did not have permission to access, ignoring scoped agent skill permissions in both voice and messenger interactions.

    • Resolved an issue where inbound calls handled by Bolt Agent were incorrectly transferred to internal users instead of following the default call-routing settings.

    • Resolved an issue where no channel options appeared when adding a Conversations Channel condition in Bolt Agent Team configuration.

    • Resolved an intermittent issue where the Messenger agent failed to recognize valid appointment types when booking with a specific user, preventing the appointment from being scheduled.

    • Resolved an issue where inbound calls were being cut off before completion.

    • Resolved an issue where long agent phone conversations were missing the initial call detail.

    • Resolved an issue where disabling the SIS Plugin on a Bolt agent did not persist the change.

    • Resolved an issue where agents were able to respond to students outside of their assigned active time.

Bolt Agents for Staff

  • Improved

    • Enhanced Staff Agent shortcuts by adding eight new Bolt Agent Job shortcuts, expanding the set of prebuilt quick actions and making it faster for staff to initiate common, high-value Jobs directly from the sidebar.

    • Added a “Run Application Fraud Detection” toggle to the “Register Application as Decision” workflow action, enabling fraud checks on imported applications.

  • Fixed

Bolt Agent Jobs

  • Improved

    • Enhanced Job Shortcuts so they appear only for relevant agent types—showing shortcuts only when required skills or types match—and updated the manual shortcut agent selector to display only agents of the applicable types.

    • Added grade context to Bolt Agent Jobs by giving agents access to Grade Risk Level and the specific risk indicators.

    • Enhanced conversation handling so that conversations started from Bolt Jobs with an event-related goal/action always include event context.

    • Enhanced Job timeline entries by adding contextual metadata to “Added to Job” and “Goal Completed” items, clarifying how contacts were added or goals were completed.

    • Updated the “Duplicate Job” action to open a pre-populated sidebar, allowing users to adjust job details before saving.

    • Added a “None” option to the Folder selection dropdown for Jobs, allowing users to remove a Job from any Folder directly.

  • Fixed

Bolt Discovery

  • Improved

  • Fixed

Bolt Knowledge Hub

  • Improved

  • Fixed

Campaigns

  • Improved

    • Added support for YouTube Shorts in the Campaign Video block.

  • Fixed

Conversations

  • Improved

  • Fixed

    • Resolved an issue where conversations were incorrectly flagged for moderation.

    • Resolved an issue where selecting “Edit” on an email under Conversation Settings caused the browser to freeze.

    • Resolved an issue where conversation views could not be saved when a phone number filter was applied.

    • Resolved an issue where saved custom conversation view filters failed to persist during high-volume Bolt agent jobs, requiring manual refreshes to display correctly.

    • Resolved an issue where the Private Conversation toggle was missing.

Courses

  • Improved

  • Fixed

Data + Insights

  • Improved

    • Enhanced label search in Imports/Exports to support partial matches instead of requiring exact text.

  • Fixed

    • Resolved an issue where the Integration Log search box returned no results and failed to function as intended.

Events

  • Improved

    • Added a Preview option to Event Series pages that allows internal users to view and copy the series URL, and updated the page to display whether the event series is public or private.

  • Fixed

    • Resolved an issue where self check-in emails failed to send due to invalid sender email addresses by re-validating all sender addresses when a new domain is authenticated.

Forms

  • Improved

  • Fixed

    • Resolved an issue that allowed form submission without a required Date of Birth field being filled out.

General

  • Improved

    • Added a compact, mirrored pagination control to the header of tables to keep navigation visible when viewing long lists in areas like Events, Tasks, Bolt Agent Jobs, Decisions, and more.

    • Added input checks to prevent browser autofill from populating text fields without explicit user selection, while still allowing dropdown autofill for emails, addresses, and similar data.

  • Fixed

Journeys

  • Improved

  • Fixed

Microsites

  • Improved

  • Fixed

    • Resolved an issue where the Microsite section was not displaying when clicked, despite being visible to all labels.

Organizations

  • Improved

  • Fixed

Pages

  • Improved

  • Fixed

People

  • Improved

    • Enhanced application sorting on the Applications profile card by placing applications without a registration date at the end, ensuring chronological order based on registration date.

    • Added support for Conversations segment filters, including filters for AI Analysis properties.

  • Fixed

    • Resolved an issue where phone numbers for Emergency Contacts were displaying in an invalid format.

    • Resolved an issue where the “Label Added” activity did not display all associated changes.

    • Resolved an issue where counting users for Territories triggered an error due to a missing ‘territoryFacet’ property, even with basic rules applied.

    • Resolved an issue where email conversations were not displaying in the Activity card.

    • Resolved an issue where the “Label Added” activity was not displaying all associated changes

Settings + Permissions

  • Improved

  • Fixed

    • Resolved a permissions issue where users without the appropriate export permission could not export segments, by introducing a dedicated “Export Segment” permission.

StudentHub

  • Improved

  • Fixed

Surveys

  • Improved

  • Fixed

Tasks

  • Improved

  • Fixed

    • Resolved an issue where inactive users received task notifications when assigned individually.

Workflows + Rules

  • Improved

    • Added a “Run Application Fraud Detection” toggle to the “Register Application as Decision” workflow action, enabling fraud checks on imported applications.

  • Fixed

    • Resolved an issue where workflows set to update the Application Degree field showed success but failed to apply the change.

Did this answer your question?