Removed the ability to delete the required fields user-recommender-first-name and user-recommender-last-name from the Recommender Form to prevent display issues.

Resolved an issue where custom tokens used in Information Request Recommender Form elements were appearing blank.

Resolved an issue affecting Request Information submissions.

Resolved an issue where appointment booking surfaced availability from deactivated users, resulting in invalid links and “Not Found” pages.

Resolved an issue where appointment availability could not be deleted for deactivated users.

Added inquiry flow skill capability to Advanced Voice Mode by allowing the agent to text users for information and complete the inquiry process through SMS conversations.

Resolved an issue where Bolt Agent could schedule appointments in categories it did not have permission to access, ignoring scoped agent skill permissions in both voice and messenger interactions.

Resolved an issue where inbound calls handled by Bolt Agent were incorrectly transferred to internal users instead of following the default call-routing settings.

Resolved an issue where no channel options appeared when adding a Conversations Channel condition in Bolt Agent Team configuration.

Enhanced Staff Agent shortcuts by adding eight new Bolt Agent Job shortcuts, expanding the set of prebuilt quick actions and making it faster for staff to initiate common, high-value Jobs directly from the sidebar.

Enhanced Job Shortcuts so they appear only for relevant agent types—showing shortcuts only when required skills or types match—and updated the manual shortcut agent selector to display only agents of the applicable types.

Added grade context to Bolt Agent Jobs by giving agents access to Grade Risk Level and the specific risk indicators.

Enhanced conversation handling so that conversations started from Bolt Jobs with an event-related goal/action always include event context.

Resolved an issue where conversations were incorrectly flagged for moderation.

Resolved an issue where the Integration Log search box returned no results and failed to function as intended.

Added a Preview option to Event Series pages that allows internal users to view and copy the series URL, and updated the page to display whether the event series is public or private.

Resolved an issue where self check-in emails failed to send due to invalid sender email addresses by re-validating all sender addresses when a new domain is authenticated.

Enhanced application sorting on the Applications profile card by placing applications without a registration date at the end, ensuring chronological order based on registration date.

Added support for Conversations segment filters, including filters for AI Analysis properties.

Resolved an issue where inactive users received task notifications when assigned individually.