Updated the GED school type label to "GED/HiSET" in grouped education fields, making it clearer for students who completed the HiSET exam to enter their scores.

Added EDReady as a new evaluation type, supporting Goal, Score, and Date fields with multi-score tracking.

Improved accessibility across the application experience, including forms, the dashboard, and sites, to meet WCAG 2.1 Level A/AA standards.

Resolved an issue where decision package token values displayed incorrect information when switching between multiple applications in the student portal, causing admission details from one application to appear on another.

Resolved an issue where the User Profile Changed autoresponder email was not being sent when students updated their profile information through the portal.

Resolved an issue where an Intelligent Admissions rule was applied to a decision that did not match the rule's conditions, causing incorrect automated decisions when a student had multiple applications on their record.

Resolved an issue where a student could not submit a supplemental form because the system incorrectly indicated it had already been submitted, even though no document was present on the student's record.

Resolved an issue where a form field's default value was not displayed when the selected value was no longer present in the field's data source.

Resolved an issue where a markdown field configured to show in the application preview was not appearing in the generated application PDF.

Resolved an issue where MCAT score ranges were not configured correctly in the Decisions test evaluation, preventing accurate score-based decisions.

Resolved an issue where the Fraud Detection Agent was not appearing as an available option in the Decisions module.

Resolved an issue where decision board statuses were not displaying correctly.

Resolved an issue where inactive checklist items could still appear in exported data, causing deactivated checklist requirements to be included in incomplete checklist exports.

Resolved an issue where uploading a PDF document to an application returned an error, preventing students from attaching required files.

Resolved an issue where a country code validation error could prevent students from completing their application.

Resolved an issue where the Preview Application button was not responding, preventing staff from previewing application forms.

Resolved an issue where decision tags were truncated in the display even when there was sufficient space, cutting off tag names unnecessarily.

Resolved an issue where a file upload field on a submitted application did not retain the uploaded document preview, making it appear as though the document was not attached after submission.

Improved accessibility across the appointment booking experience, including the calendar, filter sidebar, keyboard navigation, and screen reader support, to meet WCAG 2.1 standards.

Resolved an issue where the Appointments page could intermittently display "No Scheduled Appointments" even when appointments existed, causing scheduled appointments to temporarily disappear on page load or refresh.

Resolved an issue where page view events from Application Sites were not being captured on student records, preventing staff from creating segments based on which sites a student visited.

Resolved an issue where application major field mappings exported the internal identifier instead of the readable major name.

Enhanced Bolt Agent event context to include end time, location, capacity, cost, and other key fields, enabling more complete answers to student questions about events.

Added support for forwarding inbound calls to phone numbers with extensions.

Added support for Spanish-speaking bilingual voices using the Deepgram real-time voice model.

Improved how outbound voice agents follow custom instructions in job-triggered calls, ensuring specific guidelines like tone, restricted phrases, and behavioral rules are carried through accurately instead of being compressed or modified.

Added the ability to restrict a Bolt agent's event permissions to specific private events, allowing more granular control over which events an agent can access.

Resolved an issue where a Bolt Agent voice call initiated via a job would hang up on the student prematurely before the conversation had ended.

Resolved an issue where the Bolt Agent did not respond to voice messages sent through the website messenger, leaving students without a reply after sending an audio message.

Resolved an issue where a Bolt Agent stopped responding via SMS channel after the inquiry flow skill was executed.

Resolved an issue where the "Leave your email" fallback prompt appeared on pages with active Bolt Agents when a student selected "I'm Not Sure," even though agents were available to respond.

Resolved an issue where Bolt Agent settings, including Job Enrollment Limits and Availability options, were not displaying correctly in the settings panel.

Resolved an issue where the voice agent mispronounced acronyms and abbreviations, and occasionally inserted punctuation-only messages into conversation transcripts during voice calls.

Resolved an issue where an outbound voice agent could begin speaking before the recipient answered the phone call, causing the caller to miss the beginning of the conversation.

Resolved an issue where a Bolt Agent would reply to SMS message reactions (such as iPhone "Loved" or "Liked" responses), creating unintended back-and-forth conversation loops.

Resolved an issue where the voice agent was cutting off its response at the end of phone calls.

Resolved an issue where the agent incorrectly offered to rewrite outbound SMS messages.

Resolved an issue where the voice agent was unable to retrieve event information during a call.

Resolved an issue where an outbound voice agent could repeat its introduction at the start of a call and refer to the recipient in the third person.

Resolved an issue where a Bolt Agent could take an extended time attempting to answer a question during a conversation, requiring the student to repeat their question before receiving a response.

Resolved an issue where Bolt Agent settings menu items rendered below other navigation options instead of appearing nested under Settings.

Resolved an issue where a Bolt Agent did not use a configured custom answer source when responding to student inquiries.

Resolved an issue where an agent would say the word "pause" aloud when reading phone numbers instead of inserting a brief silence between digit groups.

Resolved an issue where an inquiry flow did not create a contact record when a prospective student submitted an inquiry form.

Resolved an issue where a Bolt Agent could repeat its introduction at the start of a voice call, causing the opening message to play twice.

Resolved an issue where scheduling a follow-up call during an outbound voice conversation did not work, preventing the agent from booking a callback for the recipient.

Resolved an issue where a Bolt voice agent did not include context from prior outreach when speaking with a student, causing it to repeat information or miss relevant conversation history.

Resolved an issue where inbound phone calls were not being forwarded to the Bolt voice agent, preventing callers from reaching the automated assistant.

Resolved an issue where Bolt voice agent knowledge base lookups could stall for 30 or more seconds during calls, causing long silences before the agent responded.

Resolved an issue where the campaign generator did not consistently create the correct number of emails and SMS messages when building campaigns.

Resolved an issue where the "New Campaign with Bolt AI" button was missing from campaign pages.

Added phone transfer capability to Bolt Agent Jobs, allowing voice agents to transfer calls to staff as intended when configured to do so.

Improved follow-up call handling so outbound voice agents retain the full job context when scheduling callbacks, preserving conversation history and instructions across calls.

Resolved an issue where agent jobs would error when no communication channels were available for a proactive action.

Resolved an issue where agents were incorrectly canceling job enrollments as "No Longer Relevant" based on an intended major mismatch.

Added messenger handoff as a follow-up option in Bolt Discovery when accessed through StudentHub.

Resolved an issue where Bolt Discovery question responses were taking longer than expected to load.

Resolved an issue where text entered in the Bolt Discovery disclaimer message field was not being saved, causing the content to disappear after navigating away from or refreshing the settings page.

Resolved an issue where Bolt Agent knowledge base searches could intermittently fail due.

Resolved an issue where the Knowledge Hub could incorrectly duplicate learned articles when multiple sources shared similar sitemap structures.

Redesigned the campaign and communication listing pages with a modern layout, improved sorting, and updated visual design for a more consistent user experience.

Resolved an issue where alt text entered on video blocks in the Communication Builder was not being saved.

Resolved an issue where sorting by Title and Audience columns was not working for campaigns created by Bolt AI.

Resolved an issue where the ruler block in the email editor would not resize unless the value included a 'px' unit.

Resolved an issue where hyperlinks using URL tokens could not be applied to text in the campaign editor.

Resolved an issue where a "Send" button was incorrectly displayed on ongoing campaigns, exposing an action that is not valid.

Resolved an issue where campaign open and click-through rates could display inconsistent values over time.

Resolved an issue where deleting a tag that was in use on a draft communication prevented any new tags from being applied to that communication.

Added the ability to view, create, and edit Cases from within Tasks, Documents, Conversations, and Appointments.

Added workflow and rule extensions for Case Management, including new actions to create alerts and cases and new triggers that fire when alerts or cases are created.

Added segment filters for alerts and cases, enabling institutions to build audience segments based on Case Management data such as type, priority, status, assignee, and more.

Added templates for alerts and cases, enabling pre-configured templates that auto-fill fields for faster and more consistent creation.

Resolved an issue where the "Mark as Complete" button in the case details sidebar was clipped and not fully visible.

Resolved an issue where email replies in conversations created new threads instead of threading under the original conversation.

Resolved an issue where SMS conversation messages from Bolt Agents incorrectly included "Reply STOP to opt-out" text.

Resolved an issue where a student's phone number was not saved to their profile when a conversation was initiated via SMS through the inquiry flow.

Resolved an issue where inbound messages sent from an inbox's own email address were not being filtered out, causing message loops.

Resolved an issue where a profile created via Conversations using a shared email address caused inbox flooding.

Resolved an issue where a conversation rule configured to assign application portal messages was not executing as expected.

Added a territory filter dropdown to Insights dashboards, allowing users to scope dashboard data by territory without needing to create separate calculated segments.

Improved Salesforce integration run logs by consolidating individual entries into a single summary with totals and reducing duplicate failure notifications.

Added visibility into Ethos course integration sync status within the Settings interface, showing sync state, last run time, and error details.

Added API documentation for the updated routes, including request and response examples, valid property values, and data model explanations for developers integrating with Element451.

Resolved an issue where exports using large decision-based segments would fail with a timeout error by adding a Decision Updated At segment filter for more targeted data retrieval.

Resolved an issue where users could not cancel or edit a stuck export, leaving the export in a permanent "Cancelled" state with no way to recover.

Resolved an issue where scheduled data exports could fail with a timeout error when processing large decision-related datasets, preventing the export from completing successfully.

Resolved an issue where import tasks using Find/Replace transformations incorrectly rejected valid numeric values as missing.

Resolved an issue where import/export tasks with email notifications disabled would still send failure emails to the task creator.

Resolved an issue where data exports could become stuck in a "Running" status and fail to complete.

Improved athletics data imports to properly link sport and term records, preventing duplicate entries when loading student athletic information.

Resolved an issue where setup of the Salesforce integration failed with an error when executing the callback.

Improved the Authorize.net payment form integration to pass customer information from the preceding Element451 form, reducing double entry for students completing payments.

Resolved an issue where document export totals did not match the segment count, causing fewer records to be exported than expected when running a document export on a filtered segment.

Resolved an issue where transformation rules were applied inconsistently during data exports.

Resolved an issue where scheduled data exports could become stuck in a "running" state indefinitely, preventing the export from completing or retrying on subsequent scheduled runs.

Resolved an issue where a Canvas LMS integration could return a 500 error, preventing course data from syncing.

Resolved an issue where the Notes card on the management board Overview tab displayed a different count than data export results for the same records.

Resolved an issue where Blackboard Ultra course terms were not syncing after changes to Anthology's term hierarchy structure, preventing spring term data from importing.

Resolved an issue where an export transformation for the active trait field skipped all records, producing an empty export file.

Improved accessibility across the Events site, including the event details page and calendar view, to meet WCAG 2.1 Level AA standards.

Resolved an issue where events with a past initial start date were not appearing on the main events page, even when the event had upcoming dates and active registration.

Resolved an issue where event registration payments remained in "pending" status after successful payment processing, including cases where $0 payments for zero-guest registrations were not properly marked as complete.

Resolved an issue where manually reordered events within an event series did not retain their custom sort order, reverting to a non-chronological arrangement after saving.

Resolved an issue where event registration confirmation emails were not applying brand colors.

Resolved an issue where an event attendee was redirected back to the payment page after successfully submitting a payment instead of reaching a confirmation screen.

Resolved an issue where random "Events" text appeared on event site home pages and deleted event categories continued to display in the category filter dropdown.

Resolved an issue where attendee address fields were missing from the event attendee export, preventing staff from accessing mailing addresses for registered attendees.

Resolved an issue where a duplicated event site could not be deleted.

Improved accessibility across forms, including label colors, heading hierarchy, and action button labels, to meet WCAG 2.1 AA standards.

Resolved an issue where embedded forms were not displaying the configured thank you message after submission.

Resolved an issue where submitting a form did not navigate the user to the email verification page, leaving the student on an unresponsive screen after submission.

Added the ability for schools to customize cookie consent pop-up colors to match their branding guidelines while maintaining accessibility compliance.

Added help text to User Segment conditions in conditional logic to clarify that User Segment conditions are scoped to the current application, while User Segment Reference conditions apply globally.

Improved accessibility across public-facing pages, including button labels, landmark structure, heading hierarchy, and focus indicators, to meet WCAG 2.1 standards.

Updated the source date form on contact profiles to display timestamps in the client's timezone with editable date and time fields, matching the behavior of milestone dates.

Improved date and timezone consistency on student profiles, ensuring that dates selected from date pickers display and export correctly regardless of the institution's timezone settings.

Updated the GED school type label to "GED/HiSET" on the student profile school card, matching the label already applied to application forms and segment filters.

Added an Integration Runs card to the student profile, allowing staff to view a student's integration sync history directly from their record.

Resolved an issue where custom date field filters in segments did not display their values until after the segment was saved, requiring users to save and re-open the segment to confirm their filter settings.

Resolved an issue where segments did not update promptly after profile deduplication, causing merged profiles to remain in segment counts.

Resolved an issue where emergency contact information collected on applications was not preserved when contact records were merged.

Resolved an issue where emergency contact names were not displaying correctly in application forms.

Resolved an issue where an error occurred when updating emergency contact information.

Resolved an issue where segment filter drop downs did not group active and inactive majors and terms separately.

Resolved an issue where the page count displayed incorrectly on the People tab when navigating through result pages.

Resolved an issue where application sites were failing to load for some institutions.

Resolved an issue where the page count did not display correctly on the People tab.

Resolved an issue where hold terms displayed as "N/A" on the student profile when the associated academic term was inactive.

Resolved an issue where filtering segment items by active status did not work correctly when using meta-property filters.

Resolved an issue where clicking the Network card on a student profile redirected to the Manage Users page instead of the expected network view.

Resolved an issue where certain segments failed to load, preventing associated exports from completing.

Added configurable SSO identity matching options, allowing schools to choose whether to match users by email fields or by a specific identity type such as school ID or username.

Added the ability to update an institution's short name directly from School Settings.

Added visibility group enforcement for Appointments, ensuring staff can only see appointments associated with contacts they have access to.

Split the "Add and Remove Labels" permission into two separate permissions, giving administrators more granular control over which staff members can add labels versus remove them.

Resolved an issue where SSO metadata was not being saved correctly when configuring Single Sign-On for internal users, causing an error when attempting to enable SSO.

Resolved an issue where the Access App451 permission role incorrectly granted application administration capabilities beyond the intended scope.

Resolved an issue where updating an existing SSO configuration with a new metadata XML file did not save the changes correctly.

Improved accessibility in the Student Hub, including keyboard navigation, screen reader support, and heading structure.

Resolved an issue where survey start and end dates displayed one day off from the dates selected in the survey settings.

Resolved an issue where workflow emails using a specific date delay were sending 8 hours earlier than expected.

Resolved an issue where records in a workflow could skip configured delay steps and proceed through subsequent actions immediately instead of waiting for the specified delay period.