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πŸ—“οΈ Release Notes | May 2026

Written by Michael Stephenson

This article keeps you informed about the latest developments from Element451. Every month, we highlight everything from bug fixes and minor improvements to new features and major enhancements.

We update this article regularly throughout the month as new releases, improvements, and bug fixes are rolled out. Please check back frequently to stay informed.

To explore other months or specific release notes, visit our Release Notes collection. You should also check out our Planned Releases to get a glimpse of what's to come.


New and Enhanced Features

πŸ“† Date of Birth Visibility Permission

We introduced a new permission, View Full Date of Birth, that controls whether a user can see a student's complete date of birth. Without this permission, the DOB field displays as MM/DD/****, masking the birth year. With it, the full date (MM/DD/YYYY) is visible. Upon release, any user who currently holds a Contact view, edit, or admin permission will have this permission enabled automatically.

Fixes and Improvements

Applications + Decisions

  • Improved

    • Added frontend support for application vs. milestone conditions in submission prevention rules, enabling more precise control over when students can submit applications.

  • Fixed

    • Resolved an issue where the application scrolled users to incorrect positions when navigating between sections instead of starting at the top of each new section.

    • Resolved an issue where hyperlinks added to the Dashboard Greeting were not saving correctly.

    • Resolved an issue where the Verified Identity rule did not trigger correctly when submission prevention was also enabled on an application.

Appointments

  • Improved

  • Fixed

    • Resolved an issue where appointments allowed bookings that overlapped with existing calendar events and ignored configured buffer times between appointments.

    • Resolved an issue where appointment cancellation notification emails contained a spelling error.

Bolt Agents for Students

  • Improved

  • Fixed

    • Resolved an issue where scheduled callback requests from Bolt Agent voice calls were not being fulfilled.

    • Resolved an issue where the voice agent could hang up mid-conversation without warning.

    • Resolved an issue where the agent failed to recall event times from earlier in the conversation when answering follow-up questions.

Bolt Agents for Staff

  • Improved

  • Fixed

    • Resolved an issue where the User Support Agent was unable to retrieve values from custom fields on contact records.

  • Improved

  • Fixed

Bolt Discovery

  • Improved

    • Improved multiple chatbot safety guardrail vulnerabilities.

  • Fixed

Bolt Knowledge Hub

  • Improved

    • Improved content indexing for accordion and dropdown elements, enabling agents to retrieve information from expandable content sections.

  • Fixed

Campaigns

  • Improved

  • Fixed

    • Resolved an issue where individual email send counts displayed as zero in the Communications tab within Campaigns Analytics despite the overall total showing correct numbers; Bolt Insights also experienced a multi-day lag in analytics data refresh.

    • Resolved an issue where sent one-time campaigns could not be moved to folders or have their tags updated.

    • Resolved an issue where emails containing duplicate recipient addresses failed to send.

    • Resolved an issue where some SMS sends were incorrectly canceled due to a URL mismatch in message content validation.

Case Management (Closed Beta)

  • Improved

    • Added Priority as a column in the Alerts table.

    • Added Status as a column in the Cases table.

  • Fixed

    • Resolved an issue where priority chips with light-colored backgrounds displayed white text instead of black, causing poor contrast and readability.

Conversations

  • Improved

    • Improved email reply threading reliability, preventing cases where student replies to outgoing emails created new conversations instead of continuing the existing thread.

  • Fixed

    • Resolved an issue where the phone call transfer extension was not saved when configuring call forwarding for Bolt Agent phone numbers.

    • Resolved an issue where conversation notification emails in Gmail stopped threading into a single conversation, instead sending each message as a separate email.

    • Resolved an issue where clicking a reply hyperlink in a conversation rule notification broke the Messenger interface.

    • Resolved an issue where live chat notification emails displayed raw markdown formatting instead of properly rendered content, and lost the branded email template.

Courses

  • Improved

  • Fixed

    • Resolved an issue where auto-imported LMS terms were not appearing in the manual "Select Semesters" list, despite data continuing to sync correctly.

Data + Insights + Integrations

  • Improved

  • Fixed

    • Resolved an issue where successful PayPal payments were not being recorded in Element451, causing payment confirmations to appear missing on student records.

    • Resolved an issue where data transformations were missing from certain import configurations, causing imported data to bypass expected formatting rules.

    • Resolved an issue where the Import Builder intermittently cleared saved configuration and transformation settings, requiring staff to re-enter import rules.

Events

  • Improved

  • Fixed

Forms

  • Improved

  • Fixed

    • Resolved an issue where "Required If" field validation remained active even after the triggering condition was no longer met.

    • Resolved an issue where transcript upload fields on forms had accessibility deficiencies affecting labels, error states, and screen reader compatibility.

General

  • Improved

    • Improved the system status widget to remember its minimized state across browser tabs, so dismissing the notification in one tab no longer causes it to reappear in others.

  • Fixed

Journeys

  • Improved

  • Fixed

Microsites

  • Improved

  • Fixed

Organizations

  • Improved

  • Fixed

Pages

  • Improved

    • Improved accessibility on page shells to meet WCAG compliance.

    • Added the ability to customize the privacy policy link color on Pages, allowing institutions to meet color-contrast accessibility standards.

  • Fixed

People

  • Improved

    • Updated the documents profile card to a table format and added the ability to sort by name and date uploaded.

    • Added the option to delete a course from the courses card on contact profiles.

  • Fixed

    • Resolved an issue where athletics data fields could not be scoped by sport, term, or position when configuring import and export mappings.

    • Resolved an issue where password reset links frequently expired before students could use them.

    • Resolved an issue where the People count displayed as zero while the people list still showed records.

Settings + Permissions

  • Improved

    • Added date of birth masking on contact records, controlled by a new permission; users without the permission see a masked format (MM/DD/****).

  • Fixed

    • Resolved an issue where permission groups did not visually display as selected when editing user permissions, though the permissions were still being applied correctly.

    • Resolved an issue where visibility filters failed to load for certain user permission configurations.

StudentHub

  • Improved

    • Updated StudentHub subtext to support darker color options, improving color contrast for accessibility compliance.

  • Fixed

Surveys

  • Improved

  • Fixed

Tasks

  • Improved

  • Fixed

Workflows + Rules

  • Improved

  • Fixed

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