This article keeps you informed about the latest developments from Element451. Every month, we highlight everything from bug fixes and minor improvements to new features and major enhancements.
We update this article regularly throughout the month as new releases, improvements, and bug fixes are rolled out. Please check back frequently to stay informed.
To explore other months or specific release notes, visit our Release Notes collection. You should also check out our Planned Releases to get a glimpse of what's to come.
📖 New Best Practices Guide
February's biggest updates were all about protecting your contact data. As a result, we created a dedicated guide to help you choose the right settings for your forms, events, and appointments.
Unified Login + Authentication for Events and Appointments
This update introduces a Unified Login experience across Application Sites, Event Sites, Appointment Booking Sites, and StudentHub, creating a consistent sign-in experience across all forward-facing platforms. In addition, Event Registration and Appointment Booking now include optionally configurable Require Login and Email Verification settings.
Text Area Segment Filters
Text area fields can now be used in segmentation filters. Previously, text area fields could not be used in checklist conditions or other segment-based logic, limiting their usefulness in workflows and targeting. With this update, users can now apply “exists” and “does not exist” filters to text area fields. This enables segmentation based on whether a field contains any value, unlocking new use cases for conditional logic, reporting, and checklist configuration.
Update to Imports + Empty Identities Used in Matching
When multiple identities are used to match a contact, imports can now update an Identity field if it is empty or null—allowing you to create new identities (such as a Common App ID). However, existing Identity values that are already populated will remain protected and cannot be overwritten or modified.
Update to Email Unsubscribe
We’ve improved how unsubscribe requests are processed when recipients click the unsubscribe link in campaign messages. Now, users are asked to enter their email address before being unsubscribed.
Updates to Imports + School Email Matching
We’ve released improvements to how school email addresses are handled across imports, authentication, and public forms. This update introduces smarter cross-matching during data imports to prevent duplicate user records, tightens restrictions on matching field updates, and adds safeguards against unintended email updates from public forms.
Applications + Decisions
Improved
Added Azerbaijan Republic Subject Olympiad and International Olympiad as new test evaluation types.
Fixed
Resolved an issue where decision criteria displayed conditions matched against any application on a student’s profile rather than the specific application being reviewed.
Resolved an issue where the Application Housing field could not be updated on a student’s record.
Resolved an issue where test scores for certain evaluations were not displaying in student applications.
Resolved an issue where a submitted document via a recommendation form linked to a checklist item was missing from a decision’s Documents tab.
Resolved an issue where the Bolt Application Reader failed to reason.
Resolved an issue where application decision criteria did not match between the PDF view and the criteria tab.
Resolved an issue where the "Click Here" link in application preview emails redirected to a non-existent page.
Resolved an issue where the certain payment buttons were not appearing for application fees.
Resolved an issue where the date of birth displayed a discrepancy in applications when manually entered due to timezone handling.
Resolved an issue where alternative text was not showing on the application portal logo.
Resolved an issue with empty heading elements on the application site.
Resolved an issue where uploaded documents could fail to process when the filename contained special characters.
Resolved an issue where the application portal continued to display a "Pay Deposit" button after the deposit had already been paid.
Appointments
Improved
Resolved an issue where the save button was not accessible when editing an appointment time on a mobile device.
Fixed
Resolved an issue where cell phone fields appeared empty on the Confirm Booking page after editing profile data.
Resolved an issue where users were redirected to the wrong page after logging in during appointment scheduling.
Bolt Agents for Students
Improved
Agents now reference the school name from the transcript checklist for improved accuracy.
Fixed
Resolved an issue where the Bolt Agent used unnatural phrasing when handling program acronyms, redundantly expanding abbreviations during voice conversations.
Resolved an issue where the agent referred to an application by its internal ID instead of its name.
Bolt Agents for Staff
Improved
Fixed
Resolved an issue where the “See Full Details” button in the Staff Agent sidebar did not function when accessed outside the Bolt Agent Jobs context, such as from Appointments or other modules.
Resolved an issue where the Campaign Creator agent failed to generate a complete multi-channel campaign.
Bolt Agent Jobs
Improved
Agents can now reference the school name from the transcript checklist for improved accuracy when instructed to do so via action instructions.
Fixed
Resolved an issue where a Bolt Agent failed to execute a scheduled callback to a student after the student’s goal was marked as completed in the Job.
Resolved an issue where the Bolt Agent Job shortcut caused the suggested flow to disappear.
Resolved an issue where agents did complete all of their assigned actions.
Resolved an issue where the agent referred to the wrong event.
Bolt Discovery
Improved
Updated the WordPress plugin to the latest version for improved compatibility.
Fixed
Resolved an issue where Bolt Discovery search results were not displaying correctly under certain configurations.
Bolt Knowledge Hub
Improved
Added “Advising” as a new Knowledge Hub content category.
Enhanced how Bolt Agents reliably extract and return data from JSON-formatted knowledge base sources.
RSS knowledge sources now properly load raw content for more accurate indexing.
Fixed
Resolved an issue where website content updates encountered errors during daily syncing.
Resolved an issue where knowledge articles were not properly indexed after updates.
Campaigns
Improved
Enhanced unsubscribe handling so that unsubscribed email addresses are now also filtered from CC and BCC recipient lists.
Updated
Updated SMS registration requirements including Terms of Service URL and message templates for compliance.
Fixed
Resolved an issue where CTA buttons in email campaigns generated by the Campaign Creator Agent were not clickable.
Resolved an issue where appointment tokens in campaigns did not show assignee information.
Resolved an issue where the application login URL (magic link) was invalid or expired.
Resolved an issue where campaign tokens containing colons resulted in broken links.
Resolved an issue where email live sends did not preserve formatting and spacing.
Resolved an issue where campaign token parameters such as offset and format were not working correctly.
Resolved an issue where date/time fields did not display the correct time in campaign content.
Resolved an issue where campaign sends were delayed under certain conditions.
Resolved an issue where campaign audience segments were not refreshing before send.
Conversations
Improved
Updated
Removed the Covideo button from Conversations, as the Covideo integration is no longer supported.
Fixed
Resolved an issue where BoltAI-generated reply suggestions in Conversations were written from the student’s point of view instead of the staff member’s perspective.
Resolved an issue where the messenger returned a error.
Resolved an issue where conversation rule regex patterns reverted from "contains" to "starts with" after saving.
Resolved an issue where anonymous users who logged in via OTP on Messenger were prompted to re-enter their email address when starting a new conversation, even though they were already authenticated.
Courses
Improved
Added help text to the Brightspace LMS Semester Settings page clarifying the requirement to add term codes to the Terms data source.
Fixed
Resolved a text error on the Native Course Integrations settings page.
Resolved an issue where the Ethos integration permissions check froze the UI instead of returning an error message when API access was not properly configured.
Resolved an issue where the Courses Data Source did not display a dropdown list of courses when filtering in the Data tab, requiring users to manually type course names.
Resolved an issue where sync preference settings in the Ethos Native Course Integration were grayed out and could not be modified, preventing course syncs from being configured.
Resolved an issue where clicking "Sync Preferences" for LMS integrations (Canvas, D2L) did not open the settings panel.
Data + Insights + Integrations
Improved
Added the ability to rename and delete tags in the media manager.
Enhanced imports to allow updating empty identity fields used in matching criteria (such as School ID or Common App ID) while continuing to protect existing identity values from being overwritten.
Enhanced API endpoint processing speed for the
/v2/decisionsroute, resolving timeout errors on large datasets.Added star rating mapping for preprofessional programs, enabling SIS integrations to scope application data by application and term without overwriting other applications on a student's profile.
Fixed
Resolved a recurring import error (“Error Saving File Model”) that caused records to be skipped during file imports.
Resolved an issue where the Schedule and Run Import buttons remained disabled on an import task after a disconnected Google Drive connector was re-enabled.
Resolved an issue where Visibility Group segments in Insights displayed raw taxonomy values instead of their proper names in the segment filter dropdown.
Resolved an issue where the "Not In" segment filter for custom fields did not include records with blank or null values, requiring users to add a separate "Does Not Exist" filter to capture all expected results.
Resolved an issue where data exports with a large number of filter conditions encountered an error and failed to complete.
Resolved an issue where segments failed to load with a "Something went wrong" error on large analytics queries.
Resolved an issue where data exports with a large number of filter conditions encountered an error and failed to complete.
Resolved an issue where data exports timed out or returned a socket error on large result sets.
Resolved an issue where image conversion failed when the file's original name contained special characters.
Resolved an issue where Zapier webhook executions returned an array instead of the expected object.
Resolved an issue where the API campuses offset was returned as a string instead of an integer.
Resolved an issue where scheduled SIS exports failed because the SFTP connector was incorrectly marked as inactive after intermittent connection timeouts.
Resolved an issue where tags were not applied to School records when imported via CSV, despite the import completing without errors.
Resolved an issue where new tags created during a Data Source CSV import did not display in the UI until manually refreshed.
Resolved an issue where video file exports became stuck in "Delivering" status and failed to complete.
Events
Improved
Fixed
Resolved an issue where the Event Signup Messages screen went black when clicking "New Message" or attempting to edit an existing message, preventing users from creating or managing signup messages.
Forms
Improved
Fixed
Resolved an issue where Access Rules that blocked a form submission did not display the expected user-facing error message.
Resolved an issue where embedded forms failed to load.
General
Improved
Added backend controls to limit the number of concurrent active sessions per user, automatically revoking the oldest session when the maximum is exceeded.
Fixed
Journeys
Improved
Fixed
Resolved an issue where a validation error occurred when selecting a start date option for a journey step condition.
Microsites
Improved
Fixed
Organizations
Improved
Fixed
Packs
Fixed
Resolved an issue where Packs were not displaying in grid or list view, including installed Packs and those created via the Campaign Creator Agent.
Pages
Improved
Fixed
Resolved an issue where Home Address fields were not pre-populating on pages using the locker with pre-populated data blocks.
Resolved an issue where the font picker did not change the font in the page builder.
People + Segments
Improved
Added phone and email fields to the Family Member edit form on student profile cards.
Territory "opt out" status is now visible even without edit permission for better transparency.
Fixed
Resolved an issue where territories were not re-evaluating when user profile fields were updated.
Resolved an issue where the Application Housing field did not display its data source values on the student profile card.
Resolved an issue where Organization filters were missing from the segment builder, preventing users from filtering contacts by their associated organizations.
Resolved an issue where the edit menu for sources disappeared when expanding to view all sources on the Source card.
Resolved an issue where date filters in the segment builder visually reverted to "Exact" after being applied, displaying incorrect filter criteria when reopened for editing.
Settings + Permissions
Improved
Updated SMS phone number registration to comply with new carrier requirements, including a required Terms of Service URL field and updated registration form content.
Enhanced Authorize.net payment processing to send the payment description field with transactions instead of a generic label.
Updated Access Rules error messages on forms to display user-friendly text consistent with the Help Center documentation.
Fixed
Resolved an issue with generating External User SAML/SSO metadata for single sign-on configuration.
Resolved an issue where the "View Content" button was missing from the contact profile when the "See Sent Email/SMS Content - Sensitive Info Redacted" permission was enabled.
StudentHub
Improved
Fixed
Surveys
Improved
Fixed
Resolved an issue where survey XLSX exports remained stuck in the “Exporting” state and no file was downloaded.
Tasks
Improved
Fixed
Resolved an issue where task templates did not allow selecting more than one assignee.
Workflows + Rules
Improved
Added the ability to trigger CTA Workflows + Rules action buttons from profile templates without requiring the full "Administer Workflows" permission.
Fixed
Resolved an issue where rules failed to create parent profiles due to orphaned family member references from previously removed relationships.

