Overview
Internal Element451 users can configure their personal information in Account Settings. On this page, you can:
Update your personal information (first name, last name, email, title)
Change your Primary Team
Set or change your Preferred Start Page
Add a Cell Phone number for use with optional Phone MFA
Update your Office Building, Room and Phone Number
Change Password
Mute Chat Sound
Accessing My Profile Settings
To view or update your personal information:
Click on your avatar/picture in the top right corner of the orange navigation bar.
Select Manage Account.
Preferred Start Page
Your Preferred Start Page is the module you'll be automatically redirected to when signing into your Element451 instance. Customize it to match your workflow and prioritize the feature that matters most to you.
Change Your Password
If your institution uses the local Element451 login method, you can change your password here using the blue CHANGE PASSWORD button.
If you are using SSO, you must change your password with your institution.
Phone Multi-Factor Authentication (MFA)
Phone MFA allows you to receive login verification codes via text message (SMS) as a backup to email. This helps ensure you can still access your account if email delivery is delayed or unavailable.
Note: Phone MFA must be enabled by your Element451 administrator before you can use this feature.
To set up Phone MFA:
Click your profile avatar in the top-right corner and select Manage Account
Select Edit Profile
Enter your cell phone number in the Cell Phone field
Click Save
Once saved, wait for the system to recognize your number as SMS-enabled. If you don’t see the SMS indicator after ~30 seconds, refresh the page
Click Verify next to your phone number
Enter the verification code sent to your phone
Once verified, you’ll be able to choose text message as an alternative method to receive your login verification code.
Remember, while your Office phone is listed in StudentHub, your cell phone number is used only for MFA and is not visible to students.
Office Information
You can optionally add your office location and contact details to your profile. If your institution uses StudentHub and the My Network feature, this information may be visible to students and includes:
Office Building
Office Room
Office Phone Number
Mute Chat Sound (Conversation Notifications)
Our notification system ensures you are always alerted to new inbound conversation messages. Notification sounds are triggered when an inbound message arrives in the following scenarios:
You are a participant in that conversation.
You are an assignee in that conversation.
The conversation is marked as a favorite.
To disable the sound notification:
Click on your avatar/picture in the top right corner of the orange navigation bar.
Select Manage Account.
Click on the person/gear silhouette icon in the upper right corner.
Click Mute Chat Sound
To enable the sound notification:
To unmute, repeat the same steps outlined above. The only difference is that the button will read "Unmute Chat Sound."
Click on your avatar/profile picture in the top right corner of the orange navigation bar.
Select Manage Account.
Click on the person/gear silhouette icon in the upper right corner.
Click Unmute Chat Sound.