General Settings

General Settings stores information about your institution to personalize communications.

Michael Stephenson avatar
Written by Michael Stephenson
Updated over a week ago

Overview

General Settings stores information about your institution to personalize communications.

πŸš€ In December 2024, we will migrate General Settings to the latest Bolt UI. In addition to increased speed and performance, it's the foundation of bringing together all settings from various areas of Element451 into one centralized location. Throughout early 2024, we'll continue to co-locate these settings into this easy-to-use updated format.

Accessing General Settings

You can find the general section of your global settings by navigating to your profile picture in the top right corner of the orange navigation menu and then clicking Settings > General.


School Settings

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Manage and configure the following information for your institution:

  • School name

  • Google Tag Manager Container ID

  • Timezone

  • School Quick Facts

  • Social Media Details

πŸ“™ Note: When changes are made here, your Packs Content Tokens (Data + Automation > Packs > Packs Content Tokens) are also updated, and vice versa.


Branding

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Manage your school's branding (colors, logos, and fonts).

πŸ–Ό Recommended Image Sizes:

  • Logos: 200-300px wide

  • Favicons: 200-300px wide

πŸ“™ Note: When changes are made here, your Packs Content Tokens (Data + Automation > Packs > Packs Content Tokens) are also updated, and vice versa.


Sender Email Addresses

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Manage the email addresses you use as your "send from" email when communicating with students in Campaigns. Learn more about creating an email campaign.

Important: Email addresses must be ALL LOWERCASE.


Images

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Manage your school's images used in Packs Content Tokens.

πŸ–Ό Recommended Image Sizes:

  • The ideal dimension for your image is a width of 600 pixels; height can vary as required.

πŸ“™ Note: When changes are made here, your Packs Content Tokens (Data + Automation > Packs > Packs Content Tokens) are also updated, and vice versa.


Privacy Policy

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Show Privacy Policy Footer Link
Adds your Privacy Policy link to the footer in Applications, Events, and Pages

Cookie Acceptance Message
Adds the cookie acceptance message in Applications, Events, and Pages


Campaign Tokens

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Contact Information Tokens

This section allows you to manage the contact information for your Departments used in Campaign Tokens.

  • To add contact information for a Department, click the + sign in the top right corner.

  • To edit contact information for a Department, click the three vertical dots icon at the end of the Department's row, then click Edit.

  • To delete contact information for a Department, click the three vertical dots icon at the end of the Department's row, then click Delete.

Email Signature Tokens

This section allows you to manage the email signatures used in Campaign Tokens.


Sender Domain Authentication

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Sender Domain Authentication is a self-service tool that allows you to add domains for sending emails from Element451 and viewing the current configuration.
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By authenticating your domains, it tells email servers that emails from Element451 are truly from you and improves email deliverability and security.
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Steps to Add a Domain

  1. Navigate to Settings > General > Sender Domain Authentication

  2. Click the Add Sender Domain button

  3. Enter your domain name and click Add

  4. Once you have added the domain, you will see it on the settings page.

    • Please be aware that the Data column contains the necessary information for you to use during the setup process. The only live data that will be displayed on this screen is the Status column, which will show a green check mark once it has been configured correctly.
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  5. If you are not the domain administrator or who will complete this the configuration, click the Send Instructions button to email the configuration requirements to someone else. Below is a screenshot of the email and instructions they will receive.
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For additional support, consult the Troubleshooting Sender Authentication documentation.

DMARC

  • As of Feb 1, 2024, Google and Yahoo domains also require DMARC records.

  • "v=DMARC1; p=none" is the simplest policy that meets the Google/Yahoo standards. However, your organization may have stricter requirements. Please take a look at this guide to implementing DMARC for more details.


Discount Codes

Discount Codes allow discounts, promotions, and waivers to be applied to any payment collected within Element451, including Applications, Deposits, Events, and Forms. Whether you're looking to incentivize early applications, reward event attendees, or promote specific programs, discount codes offer a flexible and effective way to manage your pricing strategies.


Payment Rules

Payment Rules are conditions that activate dynamic pricing for the Conditional Payment Type. In this article, you will learn how to create, manage, and apply these rules to adjust pricing based on conditions like audience segments and dates.
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