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Copilot Enhancement + Email/SMS Content Viewer + Data Hygiene Dashboard | Feb 2024
Copilot Enhancement + Email/SMS Content Viewer + Data Hygiene Dashboard | Feb 2024

Release Notes for Copilot's Field Retrieval + Task Completion Skills, Email/SMS Content Viewer, and the Data Hygiene Dashboard

Michael Stephenson avatar
Written by Michael Stephenson
Updated over a week ago

Release Notes

Issued: 2/05/2024

Released: 2/05/2024


Copilot Field Retrieval

β€‹πŸš€ This is an update to our new version of Copilot, which is currently available as a free preview to all users. Please let us know how you like it!

Overview: Copilot, the AI-powered personal assistant integrated within Element451, has been enhanced with field retrieval capabilities. This innovative feature enables you to effortlessly inquire about a wide array of data from a Contact's record, including custom field information. Whether you need to access a student's phone number or determine their t-shirt size, Copilot stands ready to fetch the required information upon your request.

Details:

  • Context-aware when viewing a Contact

  • Query and retrieve most data fields on a Contact’s record

  • Simple and intuitive conversational process; just ask Copilot

Benefit: Enhance your productivity and data retrieval efficiency with the Copilot Field Retrieval Tool. Get instant access to data, streamline your workflow, and make informed decisions faster, all within the integrated Copilot conversational interface.


Copilot Task Completion Skill

β€‹πŸš€ This is an update to our new version of Copilot, which is currently available as a free preview to all users. Please let us know how you like it!

Overview: Copilot, the AI-powered personal assistant integrated within Element451, has received a major upgrade, allowing it to take action on communication-related tasks such as sending emails and SMS messages. With this enhancement, Copilot has become an active task manager that not only lists your to-dos but helps you complete them.

Details:

  • Context-aware when viewing a task

  • Provides a detailed overview of pending tasks and their respective deadlines

  • Analyzes tasks and suggests actionable next steps, optimizing workflow efficiency

  • Interactive and user-friendly; asks for user permission before taking any action

  • Capable of drafting email and SMS communication based on the context of the task

  • Updates the task status to done upon completion

Benefit: Transform your task management with the Copilot Task Completion Skill. Enjoy a more streamlined and automated approach to handling tasks, ensuring timely and effective task completion, all within the integrated Copilot conversational interface.


Activity Feed: Email Content Viewer

Overview: A dynamic enhancement to the Contact Activity Feed, the Email Content Viewer allows you to view emails exactly as they were rendered when sent, inclusive of tokens and dynamic content. This ensures you see delivered Campaign and autoresponder emails as the Contact sees them.

Details:

  • Email Renderings: View emails exactly as they were rendered when sent, inclusive of tokens and dynamic content, ensuring your perspective aligns perfectly with that of the Contact.

  • Historical Access: Review past email communications, offering a detailed and consistent archive of a Contact's comprehensive email history.

Benefit: The email content viewer in the Activity Feed bridges the gap between sent and received content, giving you crystal-clear visibility of every email sent to a Contact.
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Access to email history in the content viewer is limited to emails sent on or after February 5, 2024.


Activity Feed: SMS Content Viewer

Overview: Just like the email content viewer, the SMS Content Viewer allows you to view SMS messages exactly as they were rendered when sent, inclusive of tokens and other personalization content. This ensures you see delivered Campaign and autoresponder SMS messages as the Contact sees them.

Details:

  • SMS Message Renderings: View SMS messages exactly as they were rendered when sent, inclusive of tokens and dynamic content, ensuring your perspective aligns perfectly with that of the Contact.

  • Historical Access: Review past SMS communications, offering a detailed and consistent archive of a Contact's comprehensive SMS history.

Benefit: The SMS content viewer in the Activity Feed bridges the gap between sent and delivered content, giving you crystal-clear visibility of every SMS sent to a Contact.

Access to SMS history in the content viewer is limited to emails sent on or after February 5, 2024.


Data Hygiene Dashboard

Overview: The Data Hygiene Dashboard, added to the Insights Module, enhances data integrity by identifying and rectifying errors in the Person record. It efficiently targets discrepancies in attributes, applications, and milestones, ensuring data accuracy and reliability.

Details:

  • Centralizes data quality control for key attributes across Person records, applications, and milestones

  • An Overview tab gives you a snapshot of data quality, and an Error Report tab provides detailed error analysis and file download

  • Download, correct in a spreadsheet, and re-upload via the Import module

Benefit: The Data Hygiene Dashboard simplifies error detection and correction, ensuring your data is clean and dependable. This leads to better-informed decisions and a more efficient data management process within Element451.

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