Release Notes: Insights: Applications + Discovery Dashboards + Updates to Conversations Dashboard
Released: 08/29/2024
Bolt Discovery Dashboard
Overview
We're excited to introduce the Bolt Discovery dashboard, a powerful new tool for analyzing the performance of all Bolt Discovery metrics. This dashboard provides valuable insights into your Knowledge Base articles and topics, helping you optimize your discovery process.
Details
Comprehensive Metrics: Explore performance data over time for searches, threads, queries, and article references.
Flexible Filtering: Use global controls to filter by dates, Knowledge Base type, title, game, and topic.
Multiple Views:
Overview Tab: Get a high-level performance summary
Query Log Tab: Dive deep into specific search queries
Benefit
The Bolt Discovery dashboard empowers you to make data-driven decisions about your Knowledge Base content, improving user engagement and the overall discovery experience.
Applications Dashboard
Overview
We've launched a new Applications dashboard that provides a comprehensive view of your applications and decision processes, offering valuable insights at both high and granular levels.
Details
Key Metrics at a Glance: View total applications, applicants, average applications per student, and more.
Visual Insights:
Funnel chart for application status
Sankey diagram for application flow
Line and bar charts for submission trends
Evaluation Tools: Analyze GPA and test score distributions
Demographic Breakdown: Understand the diversity of your applicant pool
Flexible Filtering: Use global controls to segment data by various dimensions
Benefit
This dashboard offers a powerful tool for admissions teams to track, analyze, and optimize their application processes, leading to more informed decision-making and improved applicant experiences.
Conversations Dashboard Update
Overview
We've enhanced the Conversations dashboard with new metrics to better showcase Bolt Assistants' efficiency and provide more precise insights into time savings.
Details
New Metric: Bolt Assistants Workload
Highlights the time spent by Bolt Assistants responding to messages
Updated Metric: Human Equivalent Time
Previously known as "time saved"
Now represents the estimated time it would take a human to perform the same tasks
Benefit
These updates provide a clearer picture of how Bolt Assistants are improving efficiency, allowing you to quantify better the impact of automation on your team's workload and response times.