This article keeps you informed about the latest developments from Element451. Every month, we highlight everything from bug fixes and minor improvements to new features and major enhancements.
We update this article regularly throughout the month as new releases, improvements, and bug fixes are rolled out. Please check back frequently to stay informed.
To explore other months or specific release notes, visit our Release Notes collection. You should also check out our Planned Releases to get a glimpse of what's to come.
Filter Segments by User Status
You can now choose whether a segment includes active contacts, deactivated contacts, or both. Use the new User Status filter at the start of the filter bar in People to build segments of deactivated contacts for auditing and reporting, or combine active and deactivated records in one view. Segments continue to include active contacts only by default, so existing segments are unchanged. Note that calculated segments and segments evaluated by workflows or journeys always use active contacts. Learn more in Creating a Segment.
Applications + Decisions
Improved
Fixed
Appointments
Improved
Fixed
Bolt Agents for Students
Improved
Fixed
Bolt Agents for Staff
Improved
Fixed
Resolved an issue where chat responses containing multiple URLs collapsed into dense inline links, making them difficult to read.
Bolt Agent Jobs
Improved
Fixed
Resolved an issue where Bolt Agent messages did not follow format instructions, causing responses to display incorrectly.
Bolt Discovery
Improved
Fixed
Bolt Knowledge Hub
Improved
Fixed
Campaigns
Improved
Fixed
Case Management
Improved
Fixed
Resolved an issue where longer status names were cut off in the dropdown when updating a case status.
Resolved an issue where sorting by the Status column in the Cases table did not reorder cases.
Conversations
Improved
Fixed
Resolved an issue where the Messenger icebreaker text shifted outside the chat bubble on mobile devices.
Resolved an issue where Messenger continued to address logged-out users by name on public sites such as Events pages.
Resolved an issue where the in-app calling settings toggle was not visible in some customer instances.
Resolved an issue where the text cursor jumped to the beginning of the message while typing.
Courses
Improved
Fixed
Data, Integrations + Insights
Improved
Improved the Canvas integration to prevent duplicate courses from being created during sync.
Fixed
Resolved an issue where data source exports did not reflect the updated column order configured within the data source.
Resolved an issue where updating an import/export schedule displayed a generic error instead of specific validation feedback.
Events
Improved
Fixed
Resolved an issue where setting an event message to "inactive" did not prevent it from being sent.
Resolved an issue where event attendee exports could become stuck when processing large attendee lists.
Resolved an issue where the event attendee export dialog did not display an error or timeout when the export failed, leaving it in a perpetual loading state.
Resolved an issue where multiple confirmation emails were sent for a single event registration.
Forms
Improved
Fixed
General
Improved
Updated the password reset dialog to clarify that reset emails are only sent for active accounts.
Fixed
Journeys
Improved
Fixed
Microsites
Improved
Fixed
Organizations
Improved
Fixed
Pages
Improved
Fixed
People
Improved
Added an active status filter for segments, allowing admins to include active, inactive, or all contacts when building segments.
Fixed
Resolved an issue where the School ID identity appeared twice in the segment filter dropdown.
Settings + Permissions
Improved
Fixed
StudentHub
Improved
Fixed
Surveys
Improved
Fixed
Resolved an issue where the survey response count in the survey list did not match the count shown in all-time statistics.
Resolved an issue where downloading survey response data did not include all recorded responses.
Tasks
Improved
Fixed
Workflows + Rules
Improved
Fixed
Resolved an issue where workflow date conditions evaluated the selected date in the wrong timezone.
Resolved an issue where a relative date condition in a workflow reverted to the previous day after saving.