Feature Improvements, Updates, and Fixes
Applications
New: Duolingo English Proficiency Test is now an option in "Test Scores."
Fixed: In some cases, questions hidden by conditional logic still appeared on the submission forms and .pdfs.
Appointments
New: Appointments now create a prospect/inquiry milestone.
Fixed: Admins with Appointments User permissions could not interact with the top navigation.
Fixed: The "active" toggle to turn off an appointment type was unresponsive.
Fixed: Scheduling conditions now allow you to enter more than 1440 minutes (1 day) to allow for multi-day conditions.
BoltBot
Fixed: The Bot returned event times in UTC instead of displaying the event's time zone.
Campaigns
Updated: In SMS campaigns, character limit warnings and errors are displayed.
Fixed: When using a bulleted list, the color of the bullet did not change when the font color was changed.
Fixed: SMS campaign preview not displaying
Upgraded: In the configuration of SMS campaigns, the field name "Unsubscribe Text" was changed to "Unsubscribe Prompt" to eliminate confusion. For more information on this topic, click here.
Conversations
New: Using multi-select, you can now favorite or close more than one conversation at a time.
New: You can now see conversation messages' sent/failed status.
Updated: You can now remove attachments from conversation messages.
Updated: When BoltBot displays the knowledge source to the person chatting, it does not display inside the conversation for staff to see.
Fixed: For partners with call forwarding, calls were not forwarded from the texting number.
Fixed: The tab keystroke to auto-fill was not operational.
Fixed: SMS unsubscribe was not applied to all users with the same phone number.
Data
Fixed: When trying to duplicate an export, if the segment is missing from the completed export, it will not permit duplication.
Events
New: iCal attachments are now included with event communications.
New: You can now use "add to calendar" tokens in communication
Updated: The date range now displays on the event page instead of only the start date for multi-day events.
Fixed: The personal registration URL was displaying incorrectly.
Forms
Fixed: Text was being cut off on some sections of the form builder.
Fixed: Unable to edit "Thank You Notes"
Fixed: Sometimes, when a form was submitted with an attachment, the user would receive an error message.
People
Updated: You can now search people by phone number.
Fixed: The system would forget the rotation order after 4 hours when using a workflow for rotational task assignments. It has been increased to 7 days.
Settings & Permissions
Fixed: Users without edit segment permissions still saw the "Save" and "Save as new segment" buttons.
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Workflows
Fixed: In some cases, ongoing campaigns could not be found when adding a step in a workflow.
Feature Releases
Insights Q
A natural language query tool that makes your Element451 data even more accessibleβhelping you analyze, forecast, and plan more efficiently.
Bolt Copilot + BoltBot Enhancement
We released several new feature enhancements to our advanced AI-powered tools, Bolt Copilot and BoltBot, like Copilot for Campaigns and BoltBot Multi-Channel Support. This release is full of tools that will continue revolutionizing how you communicate and engage with students.